Sebastien Goder Email & Phone Number

• Promoted Citroën's 100% electric vehicles• Delivered informative presentations to educate customers on product features• Built relationships with clients, increasing customer retention by using the CRM• Provided support throughout the customer journey, ensuring satisfaction and prompt resolution of inquiries• Conducted cold calls, site visits and implemented mailing strategies to acquire new customers• Advised customers on financial solutions, service agreements for… Show more • Promoted Citroën's 100% electric vehicles• Delivered informative presentations to educate customers on product features• Built relationships with clients, increasing customer retention by using the CRM• Provided support throughout the customer journey, ensuring satisfaction and prompt resolution of inquiries• Conducted cold calls, site visits and implemented mailing strategies to acquire new customers• Advised customers on financial solutions, service agreements for purchasing their vehicles and recommended suitable insurance options• Collaborated with the team to exceed service targets through a customer-centric approach Show less

Maurice

• Enhanced the market presence of Abel Auto Car Care products through a customer-focused approach• Successfully managed the market penetration of the Aroma brand by executing sales strategies• Answered customer calls, mails and assist promptly for product enquires, orders plus delivery date• Office and administrative work; recording, processing, handling shipment doc, reception and maintaining database, entered orders on the information system• Resolved problems and concerns… Show more • Enhanced the market presence of Abel Auto Car Care products through a customer-focused approach• Successfully managed the market penetration of the Aroma brand by executing sales strategies• Answered customer calls, mails and assist promptly for product enquires, orders plus delivery date• Office and administrative work; recording, processing, handling shipment doc, reception and maintaining database, entered orders on the information system• Resolved problems and concerns that customers had with all facets of product ordering, sales and service• Oversaw with the other department of the supply chain to see order from submission to delivery• Cultivated strong client relationships, negotiating contracts that prioritized customer interests and long-term partnerships• Contributed to strategic planning initiatives, focusing on aligning business objectives with customer satisfaction and market needs Show less

Maurice

• Increased Mazda's market share• Coordinated engaging events with the Marketing team to enhance customer awareness and foster connections• Proactively built relationships with corporate and individual clients, emphasizing trust and loyalty• Oversaw processes related to registration, leasing, and insurance to simplify the customer experience• Utilized CRM tools for effective client follow-up, improving engagement and satisfaction

Maurice

• Managed a portfolio of 12 major clients, overseeing a diverse range of services with a focus on building lasting relationships• Enhanced service visibility by effectively supervising a team, exceeding client expectations• Conducted surveys and prepared reports to gather feedback, enabling tailored solutions• Managed orders and monitored service delivery to ensure timely responses and client’s satisfaction• Fostered strong communication with clients, promptly addressing… Show more • Managed a portfolio of 12 major clients, overseeing a diverse range of services with a focus on building lasting relationships• Enhanced service visibility by effectively supervising a team, exceeding client expectations• Conducted surveys and prepared reports to gather feedback, enabling tailored solutions• Managed orders and monitored service delivery to ensure timely responses and client’s satisfaction• Fostered strong communication with clients, promptly addressing inquiries and concerns to enhance the overall experience Show less

Maurice

• Introduced USN sports nutrition supplements to the local market• Served both B2B and B2C clients, promoting products while ensuring a positive customer experience• Cultivated strong customer relationships by actively engaging with clients and addressing their needs, fostering loyalty• Utilized social media for effective service promotion, enhancing customer awareness and engagement• Conducted market analysis to identify trends and develop targeted service plans aligned with… Show more • Introduced USN sports nutrition supplements to the local market• Served both B2B and B2C clients, promoting products while ensuring a positive customer experience• Cultivated strong customer relationships by actively engaging with clients and addressing their needs, fostering loyalty• Utilized social media for effective service promotion, enhancing customer awareness and engagement• Conducted market analysis to identify trends and develop targeted service plans aligned with client interests Show less