Sébastien Buffier
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Sébastien Buffier Email & Phone Number

Chief Customer Officer at Simplifia
Location: Greater Lyon Area, France 9 work roles 2 schools
1 work email found @littlebigconnection.com 4 phones found area 369, 212, and 347 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email s****@littlebigconnection.com
Direct phone (369) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Simplifia
Role
Chief Customer Officer
Location
Greater Lyon Area, France
Company size
110 employees

Who is Sébastien Buffier? Overview

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Quick answer

Sébastien Buffier is listed as Chief Customer Officer at Simplifia, a with 110 employees, based in Greater Lyon Area, France. AeroLeads shows a work email signal at littlebigconnection.com, phone signal with area code 369, 212, 347, and a matched LinkedIn profile for Sébastien Buffier.

Sébastien Buffier previously worked as Chief Customer Officer at Littlebig Connection and Vice President of Customer Success at Inpart. Sébastien Buffier holds Specialized Master (M.S.), Technology And Innovation Management from Emlyon Business School.

Company email context

Email format at Simplifia

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sbuffier@littlebigconnection.com
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AeroLeads found 1 current-domain work email signal for Sébastien Buffier. Compare company email patterns before reaching out.

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Profile bio

About Sébastien Buffier

With 14 years of experience in driving customer-centric strategies, I have a proven track record of optimizing customer value which directly results in reducing churn and increasing recurring revenue. My diverse experience across Madagascar, Mauritius, France, Switzerland, Germany, and the US provides a unique global perspective in delivering exceptional customer success.

Listed skills include Project Management, Pharmaceutical Industry, Business Development, Customer Satisfaction, and 24 others.

Current workplace

Sébastien Buffier's current company

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Simplifia
Simplifia
Chief Customer Officer
Lyon, FR
Website
littlebigconnection.com
Employees
110
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Company profile
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9 roles · 20 years

Sébastien Buffier work experience

A career timeline built from the work history available for this profile.

Chief Customer Officer

Current
Littlebig Connection

Lyon, Auvergne-Rhône-Alpes, France

Create and scale a Customer Success organization from 7 to more than 85 team members in 3 years in Europe, South America, India and Mauritius across pre-sales consulting, professional services, customer success and support.

May 2021 - Present

Vice President Of Customer Success

Inpart

Lyon, Auvergne-Rhône-Alpes, France

Lead the Global Customer Success organization including a global team of more than 25 team members in Europe, US and Japan across pre-sales consulting, professional services, customer success and support.

Jul 2018 - Apr 2021

Head Of Customer Success Eu

Inova Software

Lyon Area, France

Guided a high-performing EMEA team of project managers, customer success, and support managers (6 team members). Championed KPI-driven initiatives, significantly reducing Gross Churn from 12.5% to 2.6% and elevating Upsell from 7% to 16%. Closing $3.2M ARR of new named accounts in 4 years, comprising 65% of Inpart ARR in 2018.

Aug 2014 - Jun 2018

Presales Consultant

Inova Software

Lyon Area, France

Responsible for pre-sales consultancy & project management from requirement capture and design, proof of concept to implementation handover.In 2 years, in collaboration with the sales, I closed $1.2M ARR (50% of Inova ARR in 2014) and opened a new market segment.

Aug 2012 - Jul 2014

Project Manager

Inova Software

Greater New York City Area

Manage the full lifecycle of SaaS implementation projects for innovation management (ideation) & business development (CRM) solutions.After 6 months in Lyon, I moved to New York for knowledge transfer to support sales and project management to deploy our technology in the US market.In 1,5 years I closed $900.000 of revenue representing $170.000 ARR.

Aug 2010 - Jul 2012

Research Analyst

Imaginatik

Greater Boston Area

Creation of a three-year business plan to establish vertical business for the life sciences industry.

Mar 2010 - Jul 2010

Innovation Consultant

Merck Kgaa, Darmstadt, Germany

Darmstadt Area, Germany

Supporting the deployment plan of a project management solution (software and process).

Mar 2009 - Feb 2010

R&D Engineer In Allosteric Modulation

Addex Therapeutics

Geneva Area, Switzerland

Fundamental research on the activation pathway of an allosteric modulator. Hight Throughput Screening of positive allosteric modulators, within the context of type 2 diabetes treatment.

2007 - 2008 ~1 yr
Team & coworkers

Colleagues at Simplifia

Other employees you can reach at littlebigconnection.com. View company contacts for 110 employees →

GD Gabrielle Debaene Gabrielle Debaene Colleague at SimplifiaLille, Hauts-De-France, France View → GG Galo Gonzalvo Rodríguez Galo Gonzalvo Rodríguez Colleague at SimplifiaValencia, Valencian Community, Spain View → AA Ahmed Amin Ayari Ahmed Amin Ayari Colleague at SimplifiaTunis, Tunisia View → HN Hanh Nguyen Hanh Nguyen Colleague at SimplifiaHo Chi Minh City, Vietnam, Viet Nam View → XB Xavier B. Xavier B. Colleague at SimplifiaMadrid, Community Of Madrid, Spain View → AC Aurélie Casimiri Aurélie Casimiri Colleague at SimplifiaBarcelona, Catalonia, Spain View → QC Quentin Chevet Quentin Chevet Colleague at SimplifiaBarcelona, Catalonia, Spain View → HA Hajer Akaichi Hajer Akaichi Colleague at SimplifiaMaisons-Alfort, Île-De-France, France View → AA Angela Alvarez Lorza Angela Alvarez Lorza Colleague at SimplifiaSant Cugat Del Vallès, Catalonia, Spain View → DS Dylan Seewoochurn Dylan Seewoochurn Colleague at SimplifiaRose Hill, Mauritius View →
2 education records

Sébastien Buffier education

Specialized Master (M.S.), Technology And Innovation Management

Emlyon Business School

First Rranked master in "Innovation Management" in France (Source: SMBG 2009).

FAQ

Frequently asked questions about Sébastien Buffier

Quick answers generated from the profile data available on this page.

What company does Sébastien Buffier work for?

Sébastien Buffier works for Simplifia.

What is Sébastien Buffier's role at Simplifia?

Sébastien Buffier is listed as Chief Customer Officer at Simplifia.

What is Sébastien Buffier's email address?

AeroLeads has found 1 work email signal at @littlebigconnection.com for Sébastien Buffier at Simplifia.

What is Sébastien Buffier's phone number?

AeroLeads has found 4 phone signal(s) with area code 369, 212, 347 for Sébastien Buffier at Simplifia.

Where is Sébastien Buffier based?

Sébastien Buffier is based in Greater Lyon Area, France while working with Simplifia.

What companies has Sébastien Buffier worked for?

Sébastien Buffier has worked for Simplifia, Littlebig Connection, Inpart, Inova Software, and Imaginatik.

Who are Sébastien Buffier's colleagues at Simplifia?

Sébastien Buffier's colleagues at Simplifia include Gabrielle Debaene, Galo Gonzalvo Rodríguez, Ahmed Amin Ayari, Hanh Nguyen, and Xavier B..

How can I contact Sébastien Buffier?

You can use AeroLeads to view verified contact signals for Sébastien Buffier at Simplifia, including work email, phone, and LinkedIn data when available.

What schools did Sébastien Buffier attend?

Sébastien Buffier holds Specialized Master (M.S.), Technology And Innovation Management from Emlyon Business School.

What skills is Sébastien Buffier known for?

Sébastien Buffier is listed with skills including Project Management, Pharmaceutical Industry, Business Development, Customer Satisfaction, Innovation Management, Change Management, Consulting, and Enterprise Software.

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