Sébastien Charotte is a Welcome Officer at Haveagooday. He possess expertise in customer service, formation, team management, development projects, evaluation and 27 more skills. He is proficient in Espagnol and Anglais. Colleagues describe him as "Sébastien successfully translates operational needs into specifications and processes allowing to deliver the most adequate tool within allocated budgets and deadlines. His experience in training and recruitment give him the skills to keep the focus on the efficiency and end user experience. " and "I worked in the same company as Sebastien for a couple of years. I valued his experience and his knowledge about all the service on board and customer services. Lately, he was in charge of launching the new Amsterdam route for Eurostar which required high project management skills due to the complexity of the launch (new team to create, new legislation, challenging test schedule…). Sebastien managed it well, doing weekly catch up, making sure that he was well aware of all the data related to the project, hat all his colleagues fed back him on all the test and put and putting all his previous experience for serving the project well in terms of on board service, crews point of view…"