Sébastien D. Email & Phone Number

I believe technology and innovation can create value for the business. Within Nexthink, the market leader in digital employee experience management software, my role consist in helping our most prominent Managed Service Providers grow their business in Digital Workplace and IT. Together, we delight people at work all around the world.Previously, I created and managed the Process Mining practice of neosight, an SAP Partner company specialized in digital transformation. Also, I had my own journey as entrepreneur by co-founding and helping to grow Inventy, a consulting firm that successfully turned into an independant software editor. And prior to that, I had an inspiring working period at SAP, the world leader of business software.About Nexthink: we are the leader in digital employee experience management software. The company gives IT leaders unprecedented insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers and partners to provide improved digital experiences to more than 13 million employees._________________________________________________________________________________________18+ years of experience in IT, digital & business transformation:* Digital Employee Experience management* Process Mining * Value Engineering * Business Process Management (BPM)* Application Lifecycle Management (ALM)* IT Service Management (ITSM)Solutions and softwares:# Nexthink Infinity# Nexthink Experience / V6# Celonis IBC / EMS# PERFORMER FOR SAP by Inventy # SAP Solution Manager ; SAP Products & TechnologiesCertifications:Nexthink: Certified Expert (Troubleshooting & Application Management, Platform & Content admin.)Celonis: Analyst ; Data Scientist ; Business Value ArchitectSAP PIC - Process Implementation ConsultantITIL Foundation V3Various SAP Application Management Expert certifications