I'm passionate about technical support, application support, users and organisations support, processes optimization, solutions finding, well done jobs.Specialist in many domains mainly operational maintenance, complex application administration and support, KPI creationMain strengths: - Team management - creation, deploiement, integration, exploitation of production processes, batches - Problem solving, crisis management - KPIs measure and trackingTechnical abilities:OS : Unix (Solaris), Linux (Ubuntu, AIX), Windows (2012 server)Languages : PHP, Perl, Python, Shell (bash, ksh, sh), SQL, PL/SQL, T-SQLDatabases : Oracle, MySql, MSSQLSoftware (CRM, ETL) : Siebel, Informatica Power Center, SalesForce AdminNetwork : TCP/IPArchitecture : Client/Serveur, MainframeEnvironnement/Framework : Siebel Tools, NetBeansTools : Puppet, Zabbix, BMC Patrol, HP Mercury (Load Runner, Quality Center), MSOffice(MSProject, Visio, MSAccess, PowerPoint, Excel, Word)
Listed skills include Team Management, Crm, Siebel, Business Intelligence, and 26 others.