Manage financial transactions: Handle cash-related opening/closing duties, assemble and verify cash deposits, count tills, and ensure that cashiers have adequate change on hand. Additionally, process staff uniform transactions and handle irregular or difficult transactions with accuracy and efficiency.Optimize team scheduling: Generate zone chart reports to optimize scheduling and identify opportunities for improved athlete coverage. Collaborate with team members to ensure smooth scheduling and adequate staffing levels.Maintain store functionality: Review athlete tech functionality and store facilities to identify and troubleshoot potential issues. Submit service tickets promptly and track ticket statuses to ensure timely resolution.Provide exceptional customer service: Answer telephone calls promptly and professionally, handling customer inquiries and resolving issues with a positive attitude.Maintain operational efficiency: Order supplies, submit change orders, and perform other support tasks as required to maintain store operations at peak efficiency.

Embrace a multifaceted learning approach:Demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. This dedication to continuous learning ensures adaptability and versatility in contributing to various aspects of store operations.Champion customer-centric service: Deliver the best possible service and attention to all consumers. Actively listen to customer needs, provide personalized assistance, and go the extra mile to exceed expectations, fostering positive customer relationships and enhancing the overall shopping experience.Contribute to operational excellence: Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. Actively participate in tasks such as product replenishment, inventory management, and store maintenance, upholding the highest standards of efficiency and organization.Build rapport and collaboration: Develop positive relationships with consumers and teammates. Engage in friendly and respectful interactions, fostering a sense of camaraderie and teamwork within the store environment. Actively contribute to a positive and supportive work culture.Embody community spirit: Be an active member of the store community by attending and supporting store events. Participate in team-building activities, social gatherings, and community engagement initiatives, demonstrating a commitment to fostering a vibrant and inclusive store environment.Demonstrate adaptability and resilience: Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. Embrace a willingness to adjust schedules and take on different tasks, ensuring dependable and versatile contributions to the store's operations.

1) Successfully managed a team of 5-20 partners at any giventime2) Contributed towards creating a multi-city communitythroughout California by networking with various partners3) Brainstormed solutions for daily operational challenges4) Motivated partners with passionate and dedicated coaching5) Challenged the status quo on in-store customer serviceapproaches by re-training partners on new service standards6) Connected empathetically with customers dailyHighlights:- Speaker for 2018 District Manager Summit in Sacramento, CA- Q2 2016 Partner of the Quarter