Accomplished Key Account Manager at Clarivate, serving the Dutch academic and governmental sectors with a proven ability to understand and address the unique challenges these institutions face. Leveraged strategic relationship-building and a customer-centric approach to drive value and foster long-lasting partnerships.

I focused on empowering universities and government institutions in the Benelux region by providing access to leading research tools and insights. Specializing in serving research offices, I enabled these organizations to maximize their research capabilities and accurately measure their global impact. Through a deep understanding of academic needs and a commitment to delivering tailored solutions, I helped institutions achieve their strategic research objectives and enhance their contributions to the broader academic community.

If you want to build a ship, don't drum up the people to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea. - Antoine de Saint ExupéryMy aim is to bring back pleasure, meaning, common sense and efficiency in organizations while giving the possibility to people to organize themselves as they need to face their true challenges while having fun.I'm a certified Kanban Management Professional (Kanban University) and enthusiast about all frameworks and new ways of collaborating that makes your work dramatically more efficient and fun. #Kanban #DesignSprint #LeanStartup #Scrum

> Manage a portfolio of Major Thomson Reuters Accounts in Belgium > Responsible for maintaining and growing the revenue base> Manage technical and Functional resources in the account team and ensure that clients get exceptional service.

> Manage a portfolio of accounts in France, Iberia, Benelux and Monaco for the Wealth Management customer segment> Responsible for maintaining and growing the revenue base> Manage resources in the account team and ensure that client service levels is maintained

> Project Management - eXimius (Portfolio Management Solution dedicated to Wealth Managers) : Building the Entire scope of eXimius training project from A to Z (Planning, Resource Determination, Partnering with Business, Management of Organisational Issues, Training Material Development and Implementation)> Building and implementing eXimius future internal and external training strategy > Implementation of wealth management solutions offered by Thomson Reuters eXimius for private bankers.

> Increasing customer satisfaction by providing personalized and specific trainings and advices to Thomson Reuters users. > Increasing customer’s productivity by building personalized models and pricers. > Serving Thomson Reuters Focus Group Accounts (Worldwide biggest financial institutions) in Belgium with among others: ING, Deutsche Bank, BNP Paribas, Merrill Lynch, Calyon, ...

> Increasing customer satisfaction by providing personalized and specific trainings and advices to Thomson Reuters users. > Increasing customer’s productivity by building personalized models and pricers. > Serving Thomson Reuters Small & Medium sized accounts (Corporates, Coordination Centers, C&E, Utilities, Banks, ... )

> Confirmation, matching and settlement of multiple asset classes’ trades executed from the Paris and Boston trading desks of FIM.

> Management of the Benelux listed derivative desk (Sales P&L management, planning of marketing events, customer relations management…)> Issuing of Warrants and Structured Products on Equities, Indices, Commodities and FX> Analysis & development of the desks’ future strategy

> Evaluation of the electronic sourcing possibilities and the use of Reverse Auctions for the Belgian State and the European Union > Implementation of the new processes regarding public procurement management

Promoting the integration of sustainability knowledge in universities more particularly in economics and management schools.