Sean Carey Email & Phone Number

Colchester, GB

London, United Kingdom

In my role at Mimecast, I’ve had the opportunity to shape and drive our workplace technology strategy across multiple business units. Leading a talented team, I focus on aligning our systems with the broader business objectives, ensuring that our people-facing technologies not only meet but exceed the expectations of our employees. From developing a.

London, United Kingdom

During my time as Senior Manager for Enablement Program Delivery & Operations, at Mimecast, I was instrumental in integrating learning technologies with our core business platforms, enhancing both user experience and data flow. I played a key role in the rollout of the Mimecast Certification training programme, which contributed to our continued revenue.

London, England, United Kingdom

As Global Partner Enablement Operations Manager at Mimecast, I led the development and implementation of a global training framework that set new standards for workplace technology deployment across our partner network. My role involved negotiating and formalising key agreements that improved partner capabilities and increased technology adoption. I took.

London, United Kingdom

In my role as Senior Technical Support Lead at Mimecast, I was at the forefront of resolving complex technical challenges that spanned both UK and global teams. I led initiatives to streamline our support processes, ensuring that our response to high-priority tasks was both swift and effective. My efforts were directed at strengthening team capabilities.

London, United Kingdom

As a Technical Support Engineer at Mimecast, I was committed to delivering exceptional customer-focused support, addressing and resolving technical issues with precision and care. My role involved close collaboration with partners, resellers, and internal teams to troubleshoot critical issues, ensuring the smooth operation of our systems. I took a.

New York

Developed new workflows and processes for customer satisfaction and company efficiencyBusiness support onsite and remote for many sectors including Legal, Retail, Educational, Leisure & Private HealthcareLed multiple projects phases through purchasing, configuring, and installing remotely and onsite.Consulted on colleagues projects and partnered whilst.

Essex

Ensure all service SLA’s and KPI’s are met and exceededInstalling and maintaining networks for multiple companies, nationally and internationally.Supporting various operating systems and platforms such as Windows Server editions, Citrix and VMWareSingle point of support for a London office of 70 users along with escalation point for their remote.

London, United Kingdom

Setting up new equipment and upgrading existing systemsSupporting multiple primary schools throughout LondonPoint of call for all IT queries and ordersMake recommendations on improvements to current managed networks

London, United Kingdom

o General maintenance of school network and ICT equipmento Support pupils in ICT lessons under the guidance of a teachero Follow lead of other IT technicians in experiencing in troubleshootingo Printing any supplementary notes as requiredo Monitor and manage stock and supplieso Testing and servicing equipment