Chad Peters Email and Phone Number
Chad Peters work email
- Valid
- Valid
Chad Peters personal email
Chad Peters phone numbers
My professional experience is focused on growing and developing a team of talented Technical Solutions Advisors and Consultants to assist our revenue teams in expanding our business to provide the best customer experience to our customers.
-
Director Of Infrastructure SolutionsService Express Feb 2021 - PresentGrand Rapids, Michigan, UsAs the Director of Infrastructure Solutions, I am responsible for setting the vision and direction for five global teams. The first two teams are our global technical presales teams comprised of Managed Services presales and Third Party Maintenance presales. I am also responsible for our global product teams, which are responsible for new third party maintenance offerings and new managed infrastructure services offerings. These teams are also responsible for evaluating, modifying, and improving existing solutions and offerings. The last team I am currently responsible is our US based cloud infrastructure team. This team manages, implements, and supports our two US cloud datacenters that provide services such as; IaaS, BaaS, and DRaaS to our customers.
-
Learning Experience ManagerService Express Nov 2019 - Feb 2021Grand Rapids, Michigan, UsThis role is responsible for the overall learner experience during all instructor led programs. The Learning Experience Manager will partner with all members of the L&D team and business leaders to ensure the best learning environment and engagement are achieved during instructor led events.The Learning Experience Manager will partner with the Learning Experience Coordinator to select and schedule all instructor led events throughout the year. The selection process includes; selecting the location, recommended learners and the facilitator of the event.This role will also be responsible for selecting, training, and coaching a growing team of facilitators from other areas of the business outside of the L&D department.Other functions of the Learning Experience Manager role will be to develop and implement onboarding strategies for newly acquired businesses and to partner with the CTO, Supply Chain Director, Director of Strategic Services, and marketing team members to effectively launch new product offerings.
-
Training Delivery ManagerService Express May 2016 - Nov 2019Grand Rapids, Michigan, UsThe Training Delivery Manager provides corporate wide training facilitation leadership, ensuringcourse content is delivered by any given facilitator in a manner that is consistent with achievingcourse objectives. A successful Training Delivery Manager will train, mentor and coach otherfacilitators in a matrix environment ensuring that all facilitators are able to deliver content in a learnercentric approach. The Training Delivery Manager uses evaluation data to ensure that the rightclasses are delivered to the right learners by the right facilitator.
-
Instructional Facilitation LeadService Express Dec 2012 - May 2016Grand Rapids, Michigan, UsAs Instructional Facilitation Lead at Service Express, my main focus is on the implementation of training throughout the organization. Along with implementing training programs I also provide mentoring and coaching to other company facilitators to increase their facilitation skill and confidence. Another key piece of the role is the evaluation of the courseware, activities and measurements to ensure that the content is accurate, complete and sequenced correctly. I work with a team of Senior Instructional Designers to accomplish this.
-
Product Support ManagerService Express Jan 2010 - Dec 2012Grand Rapids, Michigan, UsProvide level III technical support to our service and support staff. Along with providing technical support I conduct two, three and four day training seminars and classes for our service and support staff members. Providing sales assistance to our Account Executives is another major component of my current position.
-
Technical Services ManagerService Express Jan 2006 - Jan 2010Grand Rapids, Michigan, UsDevelop training and support plans for Field Service Engineers. Manage and develop team of Support Specialist. Provide technical sales assistance to Sales Account Executives.
-
Corporate TrainerService Express Apr 1999 - Jan 2006Grand Rapids, Michigan, UsResponsible for performing technical training and technical support to field service staff and sales staff.
-
Field EngineerService Express May 1996 - Apr 1999Grand Rapids, Michigan, UsResponsible for maintaining customer equipment in the Detroit metro area
Chad Peters Skills
Chad Peters Education Details
-
Indian Hills Community CollegeComputer Systems And Networks
Frequently Asked Questions about Chad Peters
What company does Chad Peters work for?
Chad Peters works for Service Express
What is Chad Peters's role at the current company?
Chad Peters's current role is Director of Infrastructure Solutions at Service Express.
What is Chad Peters's email address?
Chad Peters's email address is ch****@****ess.com
What is Chad Peters's direct phone number?
Chad Peters's direct phone number is +161669*****
What schools did Chad Peters attend?
Chad Peters attended Indian Hills Community College.
What skills is Chad Peters known for?
Chad Peters has skills like Training, Training Facilitation, Adult Learning Methodologies, Addie, Instructional Design, Adobe Connect, Moodle, Adobe Captivate, Learning Management Systems, Litmos, Technical Support, Hp Proliant.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial