Seda Gul Email & Phone Number

Atlanta, Ga, Us

United States

KEY SKILLS & EXPERTISE• Apex Classes: Crafted custom functions to fulfill unique business needs.• Unit Tests: Maintained high code quality with thorough unit testing.• Triggers: Automated workflows using efficient Apex triggers.• Lightning & Aura Components: Built dynamic UIs with LWC and Aura frameworks.• REST Services: Integrated third-party systems via RESTful APIs.• Chatter Notifications: Boosted team engagement with timely Chatter alerts.• Asynchronous Apex: Enhanced performance for resource-heavy tasks.• Batch Processing: Optimized large data tasks through batching.• Debug Logs: Utilized logs for effective issue diagnosis and resolution.• Release Updates: Smoothly integrated Salesforce version upgrades.• Bug Fixes: Ensured a stable platform by quickly resolving issues.• Flows: Streamlined complex procedures with custom flow designs.• Case Management: Elevated customer service with efficient case handling.• Macros: Automated routine tasks to increase productivity.• Entitlements: Guaranteed customer satisfaction with SLAs and entitlements.• Listviews: Customized data displays for better organization.• Email Management: Skillfully managed both inbound and outbound emails.• Roles & Profiles: Controlled user access via roles and permissions.• Inbound & Outbound Services: Managed data transfers efficiently.

Camping World United States

CORE COMPETENCIES• Case Management: Efficiently handle and resolve customer cases.• Macros: Automate repetitive tasks for improved productivity.• Entitlements: Implement service-level agreements to ensure customer satisfaction.• Batch Processes: Optimize bulk data operations.• Email Management: Handle inbound and outbound communications effectively.• Apex Classes: Develop custom functionalities tailored to business needs.• Unit Tests: Maintain high-quality code through comprehensive testing.• Listviews: Organize and customize data displays.• Release Updates: Implement Salesforce updates seamlessly.• Bug Fixes: Quickly troubleshoot and resolve platform issues.• Roles & Profiles: Manage user access and permissions.• Triggers: Automate workflows using Apex triggers.• Flows: Design custom flows to simplify complex processes.• Aura: Create dynamic user interfaces with the Aura framework.• REST Service: Integrate with external systems using RESTful APIs.• Chatter Notifications: Enhance team collaboration with timely alerts.• Asynchronous Apex: Improve platform performance for resource-intensive tasks.• Debug Logs: Utilize logs for effective troubleshooting.

Chamblee, Georgia, United States

• Worked with Community, Sales, and Service Clouds in Salesforce.• Built projects from start to finish using Agile/Scrum.• Took part in Scrum meetings to talk about updates and issues.• Set up security and data structures like custom objects and user profiles.• Used automation tools like Workflows and Process Builder.• Created layouts and forms to match business needs.• Used SOQL queries for faster data access in Apex.• Wrote Apex classes and triggers for complex tasks.• Used Asynchronous Apex for bulk data tasks.• Made Lightning Web Components for specific displays.• Integrated other apps using REST API.• Built apps for account managers.• Created custom objects for data entry.• Managed global settings for objects.• Worked on standard Salesforce objects like Accounts and Contacts.• Organized fields, relationships, and field rules.• Involved in Agile Scrum activities like daily standups and sprint planning.• Added validation rules and customized layouts.• Designed user roles and profiles as needed.

Atlanta, Georgia, United States

• Prepared and coached students for Science and Technology Olympiads, fostering competitive spirit and teamwork.• Motivated participants during training and competitions, empowering them to reach their full potential.• Cultivated a stimulating and focused classroom environment, engaging students in meaningful learning activities.• Guided students through the research component, ensuring successful completion and a deep understanding of the subject matter.• Developed customized lesson plans and practice exercises tailored to the unique needs and abilities of each student.• Organized and coordinated logistics for participation in local, regional, and national Olympiad events.• Collaborated with fellow educators to share resources, insights, and best practices for Science and Technology Olympiad preparation.• Tracked student progress and provided timely feedback to help participants refine their skills and overcome challenges.• Encouraged students to explore diverse scientific and technological fields, fostering curiosity and a passion for learning.• Acted as a mentor and role model, inspiring students to pursue careers and higher education in STEM fields.

Hyderabad, Telangana, India

• Developed engaging lesson plans and curricula for Chemistry and Physics courses, catering to diverse learning styles and levels.• Fostered critical thinking and problem-solving skills through inquiry-based learning activities and real-world applications.• Administered assessments and provided constructive feedback to evaluate student progress and guide their growth.• Cultivated a supportive and inclusive learning environment, addressing individual student needs and promoting collaboration.• Leveraged educational technology and multimedia resources to enhance understanding and retention of complex concepts.• Organized and supervised field trips and extracurricular activities to supplement classroom instruction and inspire student interest in STEM fields.• Participated in professional development opportunities to stay current with industry trends, advances in pedagogy, and subject matter updates.• Collaborated with colleagues to develop interdisciplinary projects and share best practices for teaching Chemistry and Physics.• Prepared and maintained laboratory equipment, chemicals, and materials for scheduled experiments and demonstrations.• Assisted students in performing experiments, ensuring proper laboratory techniques and adherence to safety protocols.• Monitored the laboratory environment to maintain cleanliness, organization, and compliance with safety regulations.• Managed chemical inventory, including ordering, storage, and disposal in accordance with local and federal guidelines.• Troubleshot and resolved equipment malfunctions or issues, maintaining a functional laboratory workspace.• Provided one-on-one tutoring and support to students needing additional help with laboratory techniques or conceptual understanding.• Actively participated in department meetings and contributed to the continuous improvement of the Chemistry program.