Seda Gülgönül Email & Phone Number

Istanbul, Turkey

Responsible for mobile and web platforms of the Lifebox Storage & Backup Application

Working as a consultant business analyst at Yapı Kredi Technology. Managed the development and launching of a new factoring platform that offer factoring services to the customers to enhance their efficiency, security, and user experienceServed as a Scrum Master of the team

Led the core messaging functions and user experience of the BiP Chats & Calls Mobile Application at Turkcell, Turkey's leading telecom operator.Served as a product owner of the remote development team in Belarus since 2018 Managed product roadmap and prioritized backlog items based on customer and company goalsPreparing technical analysis documents and user storiesCollaborated with external stakeholders to drive on-premise projects and deliver customized solutions based on their needsCoordinated top issues across backend, iOS, and Android teams, resulting in a 15% reduction in product defects and a significant improvement in product quality.Accountable for monitoring and leading the product KPIs with the help of backend reporting and analytics tool integration and generated actionable insights (Mixpanel, Grafana, Adjust, Netmera)Drove small&large projects with cross-functional teams from concept, plan to launch, led development progress and delivered new features in schedule. Instant Messaging, Onboarding, End-to-End Messaging, Backup, P2P and Group Chats, Push Notifications, Search, UI-UX, OTP Services

Istanbul, Turkey

(November 2015-April 2016) - Test Engineer in Insyst Digital Transformation project of Ergo Insurance• Preparing and running functional, regression test cases of traffic insurance flows.• Web service tests using Postman (February 2015-October 2015) - Test Analyst - Coordinating test plans, following test results of value added services (VAS) through SMS of Turkcell and reporting to the manager. (January 2014-January 2015) - Turkcell Technology – Business Analyst in Nems (Network Enterprise Management System) Project. My responsibility includes Rental Systems, Electrical Consumption of Base Stations.• Gathering system requirements• Writing system analysis document and drawing flow diagrams• Defect tracking on HP ALM • Experienced with project management on HP PPM and specializing in project management, analysis, planning, development, test and release management.(August 2013-January 2014) - Mobile Test Engineer• Preparing test plans for Turkcell digital library application "Kitaplık" on mobile, web• Executing functional tests of digital magazine and newspaper platform Dergilik on mobile devices, iPad and web. (February 2013-July 2013) – Software Test Engineer in digital banking application which newly customized for corporate customers of Bank of Tokyo Mitsubishi TurkeyConducted functional and user acceptance tests based on test case scenarios including internet branch, money transfer, swift and treasury

Ankara, Turkey

Worked as a single point of contact for testing in 'Investment Incentive Information System and E-Document' project for Ministry of EconomyExecuted functional and regression testsCollaborated with development teams to identify and address critical issues Coordinated user acceptance tests and trained end-users on new systems,Led Oracle-BI integration for e-document processing and reporting

Ankara, Turkey

Ankara, Turkey

Bachelor Of Science - Bs, Computer Engineering

Math & Science

Graduated as 1st degree among students