Greet guests and patrons as they arrive, handle guest check-ins and check-outs appropriately, operate hotel switchboard, take calls and provide information and transfer calls, take reservations over the telephone, through emails and in person, answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions, compute bills and take payments, balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

Booked hotel reservations, entered and retrieved Data, acted as customer service representative, dispute resolution, processed incoming financial transactions, sold and promoted hotel services, performed administrative duties, including faxing, copying and telephone service

Worked with managers, customers and employees in data entry ensure correct information is inputted into system, assisted customers, sold and promoted the hotel's dishes and drink