Deandra Monique Dyson Email & Phone Number

United States

Greater Chicago Area

For the last 15 years, I have been involved with several educationally related outreach and support initiatives through Youth Financial Services NFP and From “U” University. Within these organizations I have been responsible for developing program curriculum and content for both their financial literacy programming and early education support programming. I have also had the opportunity to be involved in the grassroots efforts of building and cultivating relationships and partnerships to… Show more For the last 15 years, I have been involved with several educationally related outreach and support initiatives through Youth Financial Services NFP and From “U” University. Within these organizations I have been responsible for developing program curriculum and content for both their financial literacy programming and early education support programming. I have also had the opportunity to be involved in the grassroots efforts of building and cultivating relationships and partnerships to bring our programs into different communities and schools. I have also been responsible for conducting presentations and workshops in person and online. We have helped over 550 youth and young adults 15-24 years gain a better understanding of financial literacy, with references to business relations. Additionally, I have presented to over 175 parents regarding early education and development and the importance of. Show less

Calumet City, Il

I was the liaison between the students and appropriate departments- Facilitated student retention and population through effectively identifying student objections and/or concerns and facilitating solutions- responsible for setting and conducting on-campus interviews and tours with prospective students- Created special event flyers/announcements for campus circulation- Accurately and effectively utilized “Student Profile” and “Career Assessment” to facilitate career path selection, relevant to… Show more I was the liaison between the students and appropriate departments- Facilitated student retention and population through effectively identifying student objections and/or concerns and facilitating solutions- responsible for setting and conducting on-campus interviews and tours with prospective students- Created special event flyers/announcements for campus circulation- Accurately and effectively utilized “Student Profile” and “Career Assessment” to facilitate career path selection, relevant to prospective students’ interests and capabilities- Utilized various reporting applications to complete administrative functions regarding the “Enrollment Completion Process” and student registration- Responsible for the submittal of weekly reporting documents and student updates- Responsible for tracking student progress and addressing concerns; attendance, grades, participation, and responsiveness to faculty and staff- Adhered to and utilized “best practices” as outlined in company policy and procedures- Heavy outbound phone contact with company and self-generated leads- Quoting prices, terms, and conditions as set forth by the College- Responsible for networking with a variety of contacts including existing students to promote the college and generate personal leads Show less

Chicago

Though this was a seasonal position it was one of the most fulfilling positions I've had...Educated consumers of financial options via on-site presentations & one-on-one coaching- Assisted in creation of product/service documentation- Provided coaching to volunteers & project managers regarding product enrollment, key disclosures & product representation- Assisted in project evaluation initiatives- Facilitated client enrollment on-site and over the phone- Tracked clients’ product use and… Show more Though this was a seasonal position it was one of the most fulfilling positions I've had...Educated consumers of financial options via on-site presentations & one-on-one coaching- Assisted in creation of product/service documentation- Provided coaching to volunteers & project managers regarding product enrollment, key disclosures & product representation- Assisted in project evaluation initiatives- Facilitated client enrollment on-site and over the phone- Tracked clients’ product use and satisfaction via telephone- Resolved client issues- Provided troubleshooting support to volunteers & project managers of various tax sites- Prepared weekly reports of client issues & resolutions Show less

I worked with a great team at Talaris Inc. now a part of Glory Inc. Here I provided effective customer training, managed inventory, and scheduling- Provided excellent customer service and technical support to all of my clients- Worked with management and colleagues to implement and complete various projects- Efficient management of customers, inventory and productivity in my territory- Priority management of approximately 96 clients and over 450 machines-Generated $180,000 in revenue… Show more I worked with a great team at Talaris Inc. now a part of Glory Inc. Here I provided effective customer training, managed inventory, and scheduling- Provided excellent customer service and technical support to all of my clients- Worked with management and colleagues to implement and complete various projects- Efficient management of customers, inventory and productivity in my territory- Priority management of approximately 96 clients and over 450 machines-Generated $180,000 in revenue within first seven months of employment- Provided outstanding service and repair for five different product lines Show less

I had to put my big girl undies on for this one...lots of travel, lots of interesting people, and definitely lots of steel mills and production plants...gotta love those tensile and hardness testers.Provided effective customer training, managed inventory, and scheduling- Facilitated in generating sales and contract leads in person and over the phone- Provided phone support for various products and equipment- Generated $39,235 in revenue within the first 4 months of managing my own customer… Show more I had to put my big girl undies on for this one...lots of travel, lots of interesting people, and definitely lots of steel mills and production plants...gotta love those tensile and hardness testers.Provided effective customer training, managed inventory, and scheduling- Facilitated in generating sales and contract leads in person and over the phone- Provided phone support for various products and equipment- Generated $39,235 in revenue within the first 4 months of managing my own customer base- Efficiently managed service for about 76 customers and over 140 pieces of equipment, generating $130,789 in revenue during first full year of employment- Team player in regional time and revenue goals and efficiency goals- Performed preventative maintenance, service and repair for three different product lines Show less

My first real J.O.B. with benefits out of college, what a blessing this opportunity and team was.Created upgrade, repair, and test procedures for various systems Software configuration and testing Provided internal training on software, repair procedures, and equipment operation Customer service and technical support via phone, email, and on-site Coordinated and scheduled repairs based on part projections, man hours, and other varying factors Created Return Authorizations, Service Orders… Show more My first real J.O.B. with benefits out of college, what a blessing this opportunity and team was.Created upgrade, repair, and test procedures for various systems Software configuration and testing Provided internal training on software, repair procedures, and equipment operation Customer service and technical support via phone, email, and on-site Coordinated and scheduled repairs based on part projections, man hours, and other varying factors Created Return Authorizations, Service Orders, and Repair Quotes Managed personal inventory and assisted with parts projection via AS400 and SAP Assisted organization with transitioning the labor and service of a California plant to Illinois Show less

Master Of Public Administration (Mpa), Local Government Management, 3.5 Gpa

Bachelor'S Degree, Business And Technical Management

Studied Computer-Electronics and Business Management

Bachelor Of Science - Bs, Business & Technical Management

Associate Of Science - As, Electronics And Computer Technology