John H. Email & Phone Number

Brooksville, FL, US

Brooksville, Florida, United States

From time to time I've found it helpful to work with organizations who are at an impass in their workflows. To that end, AdminMatch provides the opportunity to assist business owners refine the structures, systems, and processes for the work they love. AdminMatch provides strategy, development, implementation, streamlining, support, and consulting services.

United States

Tampa, Florida

• Provided senior management, leadership, and coaching to a team of 6 agents and 1 admin.
• Recruited, hired, trained, and fired Real Estate agents, Transaction Coordinators, and Admins.
• Evaluated existing systems and made recommendations for improvements and upgrades
• Reviewed and updated existing HR and Training Manuals
• Focused on creating a workplace environment that was healthy and attractive to new employees.

Medford, Oregon, United States

• Provided senior management, leadership, and coaching to a team of 4 Agents and 4 Sales Assistants.
• Developed and codified various database and lead generating processes.
• Onboard and train local Real Estate Agents and supported them by hiring Philippine Sales Assistants.
• Responsible for all aspects of lead database procurement, management, and mining
• Managed all contract activities for ongoing sales transactions, point of contact/liaison for clients, lenders, title company, inspectors, appraisers, etc.
• Established contract to closing schedule: Home inspection, Repairs, Final Walk-through, Closing appointment.

Medford, Oregon, United States

• Created a business plan and operations handbook for a coffeehouse centered on a culture of high community involvement and excellent customer service.
• Served as general contractor, lead designer, and primary laborer through a 16 month renovation.
• Served daily in the coffeehouse as barista/manager/owner.
• Developed and managed all of the graphic design, technical, administrative, operational, and vendor relationships for the coffeehouse.
• Recruited, hired, trained, and fired part-time staff to serve as baristas in the coffeehouse.
• Organized various events and activities at the coffeehouse to involve and serve the community.

Remote

• Provided senior management, leadership, and coaching to customers and Tier 1 AppleCare advisors.
• Provided world class customer service while troubleshooting various operating systems and applications.
• Took ownership of customer cases that involved collaboration with Engineers in order to bring resolution.
• Coached customers and crafted specific resolutions to their iOS and CPU product needs.
• Specialized in communicating with sensitive customers in need of a customized support environment.

Remote

• Provided world class customer service while troubleshooting various operating systems and applications.
• Coached customers and crafted specific resolutions to their iOS and CPU product needs.

Eastern South Dakota, Southwestern Minnesota

• Weekly Merchandiser for 43 Redbox kiosks in Eastern South Dakota and Western Minnesota.
• Cleaned, repaired, and maintained kiosks on a scheduled strategy and in emergency situations.
• Assisted in providing direction and feedback pertaining to route optimization rollout.
• Drove over 900 miles each week with no accidents or traffic violations.

Sioux Falls, South Dakota Area

• Upgraded existing Windows Small Business Server 2003 to a VMware Windows Network infrastructure.
• Researched, recommended, and implemented a new church management system database.
• Designed, developed, and maintained the church website and social media presence.
• Developed and coached a team of volunteers and contractors to support the technology needs.
• Provided administrative and technical support to the staff and ministries of the church.

Sioux Falls, South Dakota Area

• Provided phone and documentation support for accident claims.
• Analyzed insurance policies and scheduled appointments for repairs and appraisals.

Corpus Christi, Texas, United States

• Created and implemented a business plan to work with the City of Corpus Christi’s WiFi Mesh Network.
• Developed and established vendor relationships related to customer premise solutions and equipment.
• Performed door-to-door sales of customer premise solutions to businesses and residents.
• Fielded all technical support calls related connecting residents to the WiFi Network.
• Provided informational training about the WiFi Network for Del Mar College, The Naval Air Station –Corpus Christi, The Department of Homeland Security, Time Warner Cable, Grande Communications, Flint Hill Resources.
• Served on the City of Corpus Christi Economic Development Department board, the DowntownRedevelopment Board, and the WiFi Marketing Committee.

Remote

• Worked with the Tri-State District of the Wesleyan Church, the Kansas District of the Wesleyan Church, Oklahoma Wesleyan University, and over 400 local Wesleyan churches and businesses to evaluate existing websites.
• Providing technical and sales support and created strategic marketing analysis and strategies.
• Provided business application training for pastors, church staff, local businesses, and individuals.

Sioux Falls, South Dakota Area

• Managed a case load of 40+ at-risk teens and first time parents.
• Created and taught resources that encouraged positive parenting and family development.
• Co-founded the Sioux Falls Fatherhood Initiative
• Awarded 2004 Father Advocate of the Year by the Dakota Fatherhood Initiative

Marshalltown, Iowa, United States

• Worked with at-risk teens court-ordered to a 90-day residential evaluation treatment center.
• Provided counseling to teens while evaluating and provided treatment plan recommendations.

Marshalltown, Iowa

• Served as senior pastor of the church.

Buffalo, Wyoming

• Served as assistant pastor of the church with a focus on children and youth ministry.

Master Of Science (Ms), Administration - Organizational Leadership, 4.0 Gpa

Bachelor Of Science (B.S.), Pastoral Ministry

Christian Ministries

Activities and Societies: Soccer, Williams Hall, Chi Alpha