Wendy Lee Email & Phone Number

San Jose, CA, US

New York, New York, US

• Led UI/UX improvements for the Apple Card/Savings CRM System (Unified Desktop), utilized by customer support agents. Solved for complex problems, saving over $40M in operation expenses through collaborative efforts.
• Managed and refined the design system for engineering teams, guaranteeing compliance with the latest standards and promoting efficient code practices.
• Contributed to the successful launch of a unified desktop interface, leveraging user research and A/B testing to optimize workflows, leading to a 44-second reduction in average handling time within the first week of.

Austin, TX, US

• Successfully launched 2 financial planning products (Snapshot, clientGo) through collaborative efforts with cross-functional teams. Aligned on product vision, leading to increased user retention, sign-up rates, and.
• Led the end-to-end whitelabeling project, handling code implementation, client onboarding, and ongoing support, ensuring a seamless experience for clients.
• Mentored junior designers, fostering their growth and familiarity with company processes and workflows.

Dallas, Texas, US

• Led branding efforts for the company’s first digital summit
• Worked on producing social media ads for various client accounts

Arlington, TX, US

• Designed websites, publications, collaterals, and marketing materials to drive admission rates by 50%
• Implemented metrics and conducted data analysis to track conversion rates across channels, optimizing campaigns for increased success and improved engagement.

Arlington, TX, US

• Designed websites, publications, collaterals, and marketing materials for faculty events, creating a cohesive and visually appealing brand presence.

Singapore, Singapore, SG

• Developed visually compelling websites, landing pages, and social media ads for renowned clients including Bosch, CapitalLand, and NTUC Learning in the education and e-commerce sectors, achieving impressive.
• Utilized gamification techniques in campaigns and social media ads, resulting in a 50% increase in user engagement

Shibuya Ward, Tokyo, JP

• Conceptualize and design magazine layout, themes, and content for quarterly issues, as well as proofread and finalize files for packaging

Marlow, Buckinghamshire, GB

• Generate and present creative ideas and mockups for pitching, while also providing print advertisements, social media graphics, and packaging

Master Of Science - Ms, User Experience

Visual Communication, Digital Design

Design And Visual Communications, General