Seema Khan Email and Phone Number

Prepare several branches in meeting the standards of audit and compliance.Review new accounts, credit, terms and mutual funds daily ensuring they are compliant.Initiate group huddles or one to one coaching each quarter or when necessary.Update staff in health and safety procedures as well as robbery prevention and awareness.Role play with service team on how to handle difficult customers.Work closely with management team at 3 branches

Dealt with the daily banking needs of customers.Opened and closed branch.Participated in several campaigns ie: Children's Miracle NetworkAssisted and resolved customer investigations Attended quartile luncheons for Top Service Award Winners

Handled parent concerns on a daily basisPrepared travel arrangements for school administratorsCompleted Travel, Supply, and Expense RequisitionsPrepared forms, agendas and minutes for all monthly staff meeting as well as the monthly committee meetings.Data entry for student disciplines and acknowledgementsStaff and student scheduling for a variety of events and conferencesBooked guest speakers for special events, and organized media coverageDaily administrative responsibilities ie; answer telephones, booked appointments, sorted mail.

Assisted in a first grade classCreated Lesson Plans/ActivitiesDesigned Bulletin BoardsPrepared students daily workGraded PapersDealt with parent concernsAssisted in the day to day teachings of all subjects

Duties include coordinating schedules and activities, placing orders for supplies and services, and tracking progress and resultsReported to product development, project management and marketing executives.Worked with internal and external parties to organize the various components needed to initiate, run and conclude major projectsCoordinated departments Social Committee in order to enhance employee morale.

Providing appropriate service on a day to day basis concerning the financial needs of my customer, ie: opening new accounts, RRSP’s, Term deposits, GIC’s, Investments Credit Products etc:Assessing each client individually, offering them products and services that best suit their financial goals.Responsible for opening and closing & balancingActively participate in administrative duties within the companyPreparing reports to be handed in to managementInvestigate customer concerns, following through with a suitable solution

Assist management with administrative supportProviding exceptional service to both customers as well as co-workersExcellent at prioritizing and multi-taskingAssess all customer inquiries/problems, found suitable solutions or take the appropriate steps to finding a suitable solutionPerform daily transactions for customers (day to day banking, educating customers on Easyline, Easyweb and Automated Banking Machines)Responsible for initiating as well as completing customer investigations regarding customer accountsDevised and implemented a staff friendly branch filing system for both Personal and Commercial accountsawards & achievementsSelected several times to attend the Districts Customer Service Recognition Night throughout the year 2003Recognized by coworkers on several occasions for outstanding performance in 2002Nominated for an Emerald Award in 2001 3rd QuarterNominated for Star Performer Award in 2002 4th QuarterReceived two, year-end ratings of exceptional