Seema Lakra, Pmp® Email & Phone Number

Delhi, Dl, In

Gurugram, Haryana, India

Develop and manage detailed project timelines, ensuring milestones and deliverables are met across diverse product categories.Promote an Agile work environment, fostering adaptability, innovation, and efficient collaboration.Align creative, technical, and production goals to meet team and client objectives seamlessly.Document meeting outcomes, track action items, and ensure timely follow-through to maintain project momentum.Collaborate with technical teams to address challenges, ensuring robust and effective solutions.Partner with developers to assess technical feasibility and align solutions with project goals.Balance client expectations with internal team needs, ensuring optimal outcomes for all stakeholders.Oversee deliverables, coordinating with external vendors as required to ensure project success.Leverage production and technical expertise to guide innovative and practical execution strategies.Identify, onboard, and manage external vendors to enhance project delivery when needed.Track sprint progress with Scrum Masters, aligning it with overall project timelines and objectives.Allocate resources effectively to ensure projects remain on schedule and within scope.Maintain open communication with product and account leads, proactively addressing cost or timing concerns.Anticipate project risks and resolve them through proactive critical thinking and swift decision-making.Demonstrate strong problem-solving skills, offering creative solutions to overcome challenges.

Design and Deliver Training Programs: Create customized training modules on project management methodologies, tools, and best practices tailored to diverse industries and audiences.Facilitate Workshops: Conduct engaging, interactive workshops on Agile, Waterfall, and other project management frameworks.Provide Practical Insights: Share real-world experiences and case studies to help participants connect theory to practice.Certifications and Exam Preparation: Guide participants in preparing for certification for PMP.Assess Learning Needs: Evaluate organizational and individual training needs to design relevant and impactful sessions.Mentor Participants: Offer one-on-one or group mentoring sessions to help participants apply project management principles in their roles.Develop Training Materials: Create user-friendly materials, including slides, handouts, and exercises, for an effective learning experience.Evaluate Training Effectiveness: Use feedback and performance metrics to assess training success and identify areas for improvement.Adapt to Diverse Audiences: Deliver training to professionals at all levels, from entry-level project team members to experienced managers.Stay Updated: Continuously enhance content by staying updated with the latest trends, tools, and certifications in project management.Collaborate with Clients: Work closely with clients to align training objectives with organizational goals.Promote Certification Value: Highlight the importance of project management certifications and how they enhance career growth.

Aberdeen, Scotland, United Kingdom

Lead the definition, launch, and execution of strategic initiatives for non-technical projects.Develop effective change management strategies and maintain organized documentation libraries for seamless implementation.Support key operational areas, including budgeting, staffing, and efficient resource allocation.Recruit, onboard, and train team members to ensure high-quality project outcomes.Collaborate with stakeholders to define project goals, scope, and deliverables, while managing milestones and tasks effectively.Create comprehensive project plans that align with timelines and budget constraints.Provide guidance to cross-functional teams, fostering collaboration and ensuring alignment on project objectives.Assess logistical needs, prioritize tasks, and allocate resources to optimize project execution.Partner with team leaders to manage resources effectively and ensure smooth workflows.Monitor project progress, proactively address challenges, and implement risk management strategies to achieve successful outcomes.

Aberdeen, United Kingdom

Managed banking operations and cash handling with precision and accountability.Oversaw manual handling of bets, ensuring accuracy and compliance.Addressed and resolved complaints from customers and staff effectively.Ensured exceptional customer service, maintaining the highest standards of satisfaction.

Delhi, India

Provided technical support for Microsoft operating systems, including Windows XP and Windows Server 2003, resolving authentication and internet connectivity issues for end users.Handled remote desktop support to troubleshoot issues such as real-time cost reflection in trading software, browser optimization, and third-party tool installations.Addressed and resolved customer technical queries, ensuring minimal turnaround time (TAT) and high satisfaction levels.Prepared and maintained weekly performance reports for team members, analyzing metrics to enhance productivity and service quality.Collaborated with internal teams to streamline workflows and implement process improvements for better support delivery.Provided guidance and training to peers on resolving complex technical issues, fostering knowledge sharing within the team.Monitored support ticket progress to ensure timely resolutions and escalated unresolved issues to higher-level teams when necessary.