Provide inclusive, transparent, empowering leadership that guides the organization’s mission. Motivate and mentor the internal team to grow the organization’s impact. Initiate, cultivate, and extend relationships with the organization’s portfolio of individuals, foundations, and corporate supporters. Ensure the organization’s financial stability and sustainability. Represent the organization and serve as chief spokesperson.

As Director of International Development Projects, provided technical leadership and strategic direction for projects, managed relationships with government agencies, donors, and local authorities, ensured compliance with donor financial requirements, identified and pursued major grant opportunities, managed international development and operations team and led strategic thinking on programming and development of innovations.

As Enterprise Program Management Office (EPMO) lead, managed all strategic program and project lifecycle across business verticals, collaborating and communicating with relevant product, infrastructure, and development teams, stakeholders, executives, strategic partners, and vendors to ensure successful deliverables. Monitored and reported program and project budgets, expenditures, and resource utilization and coordinated IT audit and HIPPA compliance reviews. Led forums that addressed operational issues, resourcing, system upgrades, enhancements, and change management.▪ Exceeded PMO transformation KPIs by 20% annually through resource and process optimization, automation, and redefining roles and responsibilities. ▪ Managed cloud migration project from on-site to Google Cloud Platform (GCP), resulting in $1 million in annual cost savings.▪ Managed dental practice management system upgrade across 1,000+ US dental offices and on the cloud platform, resulting in substantial infrastructure and recurring cost savings.▪ Managed transition to 3rd Party patient financing portal with multiple lenders and lending options, generating $35 million in incremental revenue, and achieving a 50% decline in credit applications. ▪ Managed implementation of Regional Disaster Recovery on the GCP Platform.▪ To accelerate dental practice revenue generation, conducted dental practice reviews across the region, focusing on process digitization to enhance treatment quality and achieve cost efficiency. Highlighted opportunities that redefined the role of the practice manager, created ownership, addressed performance, closed gaps in the existing practice management system by optimizing operations, developed online training and process documentation to address high turnover, introduced a practice performance dashboard to monitor day-to-day performance, introduce touch-screen system integration for seamless patient check-in, treatment approval, and payment process.

Combined my consultation skills and business knowledge and:✧ Provided insight into information security and recommendations to upgrade the infrastructure.✧ Coordinated logistics with the offshore development team achieving two weeks reduction in software development lead times across all deliverables. ✧ Automated collections and preparation of financial statements ✧ Ensured regulatory compliance by upgrading the existing corporate performance management software.

Planned, coordinated, and executed project management services for assorted projects. ✧ Controlled offshore development costs by using prototypes and reducing defects. ✧ Advanced telehealth functionality for 600 providers impacting 36,000 patients.✧ Accelerated efficiency and productivity for the human resources department and improved employee experience by adding web-based HR software.

Oversaw the project management lifecycle and ensured the system upgrade for the community-based not-for-profit organization was completed on time and under budget.✧ Delivered an 80% drop in defects and a 30% improved delivery timeline relying on the functionality of PM software.✧ Instituted the original business continuity and disaster recovery plan. Avoided disruptions to the business and maintained continued patient care in clinics and rehabilitation centers.

Executed a three-year strategic plan, making healthcare and market specific skills training accessible to the underprivileged. ✧ Conceptualized technology infrastructure for the 24/7 telehealth operation that enabled access to healthcare for rural areas and served as an intermediatory for access to specialists and hospital admissions.✧ Improved emergency response service (ambulances with doctor and paramedics on board) by 50% within three months.✧ Strengthened cross-function collaboration with the Bill Gates Foundation while implementing Microsoft Dynamics AX and enabling unified set of information on assets inventory, procurement, and grants management.✧ Generated 30% increase in training revenue by building eight computer labs to support multi-faceted skills training ranging from machine-tools operations to call center operations.✧ Optimized technology investments and reduced expenses by 15% in a six-month window.

Established L’Oréal subsidiary in Pakistan, delivering technology needs, business solutions, and operational services. ✧ Provided IT services in collaboration with third-party vendors and global L’Oréal technical leads. ✧ Managed all IT procurement, maintenance support, and help desk operations. ✧ Managed a budget of $2 million with a team of seven technical resources and SME’s.✧ Built infrastructure and network platform aligned with regional standards and seamless backend integration with the regional office, local banks, third-party manufacturers, distributors, logistic services, and retailers.✧ Implemented cloud-based SAP Business One, including training and first-time financial month-end closing. ✧ Enabled L’Oréal subsidiary live operations within six months, three months ahead of the targeted timeline and budget.

Managed finance and business intelligence functions and mentored a team of more than 100 virtual and onsite team resources. ✧ Implemented SAP R/3 in collaboration with service providers SAP and Accenture.✧ Established multiple regional financial shared service centers; based in Singapore and Bangalore.✧ Established regional supply chain hub with global data consolidation.✧ Developed an aggressive multi-year integrated regional implementation roadmap and released plans to iteratively deliver portfolio projects quarterly using global SAP ASAP methodology and adopting a centralized approach with a global template. ✧ Impacted 3,000+ clients and employees by creating leadership alignment and organizational readiness approach for successfully implementing technology and system replacements. ✧ Implemented Global Cash & Liquidity management program and achieved US$ 2 MN recurring annual savings.