Vice President
Head of the Global Treasury Management -Client onboarding implementation and Maintenance.
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@unilever.com
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Seema Narayan is listed as Vice President | Global Treasury Management Leader | Operations and Customer Service based in Hyderabad, Telangana, India. AeroLeads shows a work email signal at unilever.com and a matched LinkedIn profile for Seema Narayan.
Seema Narayan previously worked as Vice President at Wells Fargo and Area Head Operations at Eco Rent A Car. Seema Narayan holds K.J Somaiya College Of Arts And Commerce, Commerce from The North Bombay Welfare Society High School.
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With over 3.5 years steering Wells Fargo's Global Treasury Management, my role encompasses not just leadership but a deep dive into the intricacies of client onboarding and maintenance. Our team's commitment to process improvement and customer relationship management has been pivotal in enhancing service delivery and achieving high levels of customer satisfaction and retention.At the core of our operations, the application of active listening and CRM systems ensures a responsive and personalized approach to customer interactions. This strategy has enabled us to resolve issues effectively and drive service improvements, thereby contributing to the organization's reputation for operational excellence in the financial services industry.
Listed skills include Team Building, Team Leadership, Team Management, Microsoft Office, and 8 others.
A career timeline built from the work history available for this profile.
Hyderabad, Telangana, India
Head of the Global Treasury Management -Client onboarding implementation and Maintenance.
Mumbai Area, India
Key profile:Team management/ Customer service/Handling escalations/Handling end to end operations , heading billing, credit etcHave worked and handled credit card division . Then life Insurance , logistics - couriers department and now Car Rental for Corporates.
India
Worked as a profit center head− Handled a team size of 50 (3 Territory Managers, 2 Credit Executives, 1 Asst Manager-Credit, 2 Supervisors, 2 Account handlers, 40 Ground Staff)− In Jan 2011 successfully handled 4 tons of shipments, which reached the destination on time without any damage/obstacles for 4 major clients− Certified after successfully completing the Program of “Train the Trainer”− Ensured that the team achieves their target and our Branch has over achieved - 110% in( J-F-M, A-M-J, J-A-S)- 2011, and also with an over achievement of individual team member team with 103% , 107% and 102% respectively− Branch successfully grew 125% YTD; revenue increased from INR 37.5 Mn to INR 46.6 Mn
India
Processing and settlement of the claims, policy servicing, underwriting, and customer queries their escalations and resolving them in the given TAT Processed sales support, underwriting, procedure and settlement of death claims, operational support Managed a Team of Relationship Managers, Senior Officers, Bank Branch operation staff and Manager to achieve the set targetsAssistant Manager- Back Operations May 2007 to Jul 2009Achievements:May 2009 to Nov 2010 Achievements at ING Life InsuranceSuccessfully handled 8 branches of ING Vysya Bank Received appreciation from Regional Head for the tremendous growth in West Region, achieved the given target within the span of two months Appreciated with certificate from Director Alternate Channel for best performance of 2007/2008Got Promoted as a Territory ManagerCertified as Top Territory Manager for West Zone for the Month of July 2010
India
Provided effective assistance to top management in devising sales strategies based on the prevalent market trends Emerged a topper amongst team leader’s collections for 2005-2006, accomplished the target in only five months
India
Processes handledCitibank - Personal Loan Process with 25 ExecutiveCenturion Bank – FD (Fixed Deposit) Process with 20 Executives Bajaj Allianz - Life Insurance with 15 ExecutivesTATA-AIG life Insurance with 40 ExecutivesModi Xerox Corp. (An Inbound Process) with 24 ExecutivesMay 2004 to Oct 2005 Handled TATA-AIG life Insurance Process with four different campaigns (Reliance Energy (Inbound Process), Airtel, BPCL -Pune, BPCL-Mumbai) Received Star Performer Award
India
Processes handledStandard Chartered Credit Card process with 15 workstations Handled ICICI Credit Card process with 12 workstations Handled ICICI Bill Junction process with 12 workstation
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Seema Narayan is listed as Vice President | Global Treasury Management Leader | Operations and Customer Service.
AeroLeads has found 1 work email signal at @unilever.com for Seema Narayan.
Seema Narayan is based in Hyderabad, Telangana, India.
Seema Narayan has worked for Wells Fargo, Eco Rent A Car, Carzonrent India Pvt. Ltd, Aramex India Pvt Ltd, and Ing Vysya Life Insurance Public Limited..
You can use AeroLeads to view verified contact signals for Seema Narayan, including work email, phone, and LinkedIn data when available.
Seema Narayan holds K.J Somaiya College Of Arts And Commerce, Commerce from The North Bombay Welfare Society High School.
Seema Narayan is listed with skills including Team Building, Team Leadership, Team Management, Microsoft Office, Windows, Crm, Strategic Planning, and Leadership.
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