Virtual Relationship Management platform:Leading the implementation of a VRM Platform nationwide, encompassing over 6000 branches and an eRM channel with 40,000 Relationship Managers.Analyzing needs from various product stakeholders within the VRM application.Collaborating extensively with engineering, UX, and Marketing teams to create scalable experiences for Relationship Managers and their Team Leaders.Crafting and implementing product strategies for the VRM… Show more Virtual Relationship Management platform:Leading the implementation of a VRM Platform nationwide, encompassing over 6000 branches and an eRM channel with 40,000 Relationship Managers.Analyzing needs from various product stakeholders within the VRM application.Collaborating extensively with engineering, UX, and Marketing teams to create scalable experiences for Relationship Managers and their Team Leaders.Crafting and implementing product strategies for the VRM platform, pinpointing pain points of end-user employees and finding suitable solutions. Show less

Branch Banking, Audit Compliance, Customer Service and Operations

Branch Banking, Audit and Compliance, Customer Service and OperationsThis is one of the biggest branches in Ahmedabad, it was First Multi Speciality Branch to get 5 Star rating IAD Audit, during this stint achieved 2nd Eagle Eye Award for averting a fraud.

Branch Banking, Started with the first branch of India. Achieved first Eagle Eye award to avert fraud.

International Operations Group, UK, Bahrain and Germany location

Customer service, Underwriting and Agent distribution for Priority Circle Branch

Project Management for entire Andhra Pradesh State

Project Management for entire Mumbai and Navi Mumbai City