Seema Rahman

Seema Rahman Email and Phone Number

Program Manager - IT and Cybersecurity @ Colorado State University Global
Charlotte, NC, US
Seema Rahman's Location
Charlotte Metro, United States, United States
Seema Rahman's Contact Details

Seema Rahman work email

Seema Rahman personal email

n/a
About Seema Rahman

Experienced IT Consultant with a demonstrated history of working in the information technology and services industry. Primary focus area is Microsoft Azure, Microsoft 365, Teams and Teams voice integration, security and compliance for M365. I am also a LinkedIn Instructor and Microsoft Certified Trainer providing training in Azure and Microsoft 365 for corporations.

Seema Rahman's Current Company Details
Colorado State University Global

Colorado State University Global

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Program Manager - IT and Cybersecurity
Charlotte, NC, US
Seema Rahman Work Experience Details
  • Colorado State University Global
    Program Manager - It And Cybersecurity
    Colorado State University Global
    Charlotte, Nc, Us
  • Colorado State University Global
    Program Director - It And Cybersecurity
    Colorado State University Global Apr 2022 - Present
    Aurora, Colorado, Us
    Teaching Cyber Security for Bachelor's Degree.
  • Zodela Technologies
    Principal Consultant
    Zodela Technologies Apr 2017 - Present
    Charlotte, Nc, Us
    I am currently working as a consultant for Zodela Technologies, that I founded in 2017, to provide top level expertise in Microsoft Office 365 cloud solution and Microsoft enterprise solutions. We specialize in Microsoft Teams and related solutions including configuring SBCs for direct routing. Prior to Zodela Technologies, I have worked in Microsoft for 15+ years - in various roles working with Microsoft Teams, Skype for Business, Office 365 and Microsoft Exchange.
  • Linkedin
    Linkedin Learning Instructor
    Linkedin Aug 2021 - Present
    Sunnyvale, Ca, Us
    I developed a course on "Planning for Hybrid Active Directory Environment" which was released in February , 2022.
  • Microsoft
    Sr. Escalation Engineer - Skype For Business & Teams
    Microsoft Nov 2008 - Mar 2017
    Redmond, Washington, Us
    In this role, I was the escalation point of contact for high impact issues involving Microsoft Lync / Skype for Business. My primary job was to work on issues that were potential bug, and write a potential fix. I collaborated with product and release team to provide updates containing fixes, and worked with internal content team to release knowledgebase article detailing the fix. I developed training course in "Enterprise Voice" using Lync\Skype for Engineers who were supporting Skype for Business. In addition, I also created video based online training in Unified Messaging for engineers.
  • Microsoft
    Escalation Engineer - Exchange Server
    Microsoft Mar 2008 - Nov 2008
    Redmond, Washington, Us
    My primary role as Escalation Engineer was to resolve the most complex that our customers were facing with Exchange server. The process involved code level analysis, identifying bug or product limitation and writing code to address the issue. I worked closely with product team and release team to release hotfix, updates, and rollups related to Microsoft Exchange server.
  • Microsoft
    Support Escalation Engineer - Exchange Server
    Microsoft Sep 2001 - Feb 2008
    Redmond, Washington, Us
    Provided technical support and solution related to Microsoft Exchange server. Responsible for resolving complex issues and escalations in a timely manner. Provided support in server down, disaster recovery situations until the issue got resolved. I was also part of the Exchange Beta team where my primary focus was to develop training for the soon to be released Exchange server. I developed training for internal Microsoft Engineers, as well as help develop content for external customers. In addition, I also, tested and documented different features and also solved complex customer issues.

Seema Rahman Skills

Cloud Computing Unifined Communications Voice Over Ip Telephony Skype For Business Debugging Code Coding Customer Service Leadership Research Content Development Technical Training Microsoft Lync Server Microsoft Office Unified Messaging Microsoft Exchange Server

Seema Rahman Education Details

  • University Of Central Florida
    University Of Central Florida
    Computer Engineering
  • Bangladesh University Of Engineering And Technology
    Bangladesh University Of Engineering And Technology
    Electrical And Electronics Engineering

Frequently Asked Questions about Seema Rahman

What company does Seema Rahman work for?

Seema Rahman works for Colorado State University Global

What is Seema Rahman's role at the current company?

Seema Rahman's current role is Program Manager - IT and Cybersecurity.

What is Seema Rahman's email address?

Seema Rahman's email address is se****@****ela.com

What schools did Seema Rahman attend?

Seema Rahman attended University Of Central Florida, Bangladesh University Of Engineering And Technology.

What skills is Seema Rahman known for?

Seema Rahman has skills like Cloud Computing, Unifined Communications, Voice Over Ip, Telephony, Skype For Business, Debugging Code, Coding, Customer Service, Leadership, Research, Content Development, Technical Training.

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