Seeri Dhanoa Email & Phone Number

New Westminster, Bc, Ca

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

• Cultivated personalized relationships with customers to ensure exceptional service delivery throughout their dining experience.• Managed and prioritized up to 8 tables concurrently, showcasing adept organizational skills and the ability to proactively address customer needs.• Demonstrated adaptability and efficiency in handling large parties, catering to groups of 25-30 guests at a single table, and fostering long-term relationships.• Collaborated seamlessly with kitchen staff to ensure the timely and accurate delivery of orders.• Streamlined waitlist management and seating arrangements, optimizing customer flow and satisfaction.

British Columbia, Canada

• Efficiently managed extensive calendar scheduling, prioritizing appointments, and coordinating meetings for the owner, ensuring optimal use of time and resources.• Assisted in research tasks, gathering information on industry trends, competitor analysis, and potential business opportunities to support strategic decision-making.• Maintained confidential files and records, handling sensitive information with the utmost confidentiality and discretion.• Managed special projects and initiatives as assigned by the owner, demonstrating adaptability and problem-solving skills.• Provided administrative support, including drafting correspondence and managing expenses, to ensure the owner's workflow remained organized and efficient.• Anticipated the owner's needs and proactively provided assistance and support to ensure smooth day-to-day operations ofthe company.

Chandigarh, India

• Handled the company’s social media, creating relevant posts throughout the platforms to generate more followers and boost engagement. • Provided administrative and clerical support via Microsoft Excel including curating daily reports, keeping official documentation up-to-date, and backing up data. • Warmly welcomed 20-30 clients per shift, coordinated check-ins, and answered and direct inquiries to the designated department. • Managed 3 phone lines and facilitated over 50+ calls per day with potential clients generating new leads for the business.

• Worked closely with marketing team to develop new social media strategies with focus on engagement and customer care. • Facilitated PPC ads across social media platforms for multiple clients. • Developed engaging content and supported marketing team by writing and editing ad copies, and creating ad creatives. • Assisted in improving google ads by improving ad text, finding relevant potential keywords, and optimizing underperforming or costly keywords, resulting in an immediate performance improvement.

• Assisted Associate. Prof. Monica Sachdeva with presentation and class assignment for online teaching during the coronavirus pandemic. • Created PowerPoint presentations related to the course curriculum to support online teaching.

Master Of Business Administration - Mba

Bachelor Of Commerce - Bcom, Finance, General