Seetha Bharathi Email & Phone Number

Experienced as customer service representative in HCL TECHNOLOGIES . An effective communicator with good presentation, problem solving, time management & analytical skills. Remains constantly aware of customer activity to ensure safe and secure shopping environment. Assisted customers with their purchases, handled transactions, provided additional customer support upon request. Ability to support the team by providing top quality and productivity. Ability to use basic problem solving and customer service skill in dealing directly with customers to resolve issues Accurately handles customer funds and processes transactions using process knowledge. Ability to grasp new concepts and process knowledge easily in short duration and work hard to achieve success. ORGANISATIONAL EXPERIENCE Role: customer service associate, Roles and Responsibilities: Ensuring a high level of customer satisfaction. Providing perfect solution to customers on their issues. Assisting customers with their orders and communicating positively in a friendly manner. Think like the financial professional and customer, with a passion to deliver top quality service for customers. Multi-task and works on process improvement. Assisting colleague about process knowledge. Responsible for delivery of tasks within SLA date and ensuring quality delivery of tasks and productivity

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  Customer Service Representative

  Hcl Technologies

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  Anna University Chennai

  Computer And Information Sciences And Support Services