Seethamsu S Email & Phone Number

Bengaluru, Karnataka, India

I created and maintained comprehensive documentation sets for FortKnox, Data Protect, and Helios at Cohesity. This included product guides, installation guides, and release notes tailored to meet the needs of diverse user audiences. Specifically, for Data Protect and Helios, I developed documentation covering key areas such as Access Management, Platform Security, and Networking.In collaboration with engineering, QA, customer support, product management, and security teams, I ensured that all content was technically accurate, user-focused, and delivered on time. Additionally, I managed Release Documentation for these products, serving as the single point of contact from the documentation team and coordinating with stakeholders to guarantee timely and smooth documentation delivery.My contributions played a pivotal role in delivering high-quality, informative, and accessible content to Cohesity’s customers while adhering to the company’s standards of clarity and precision.Skills:• Worked closely with the cross-functional teams to document feature designs, functionalities, and user flows effectively.• Led efforts to revamp outdated documentation to improve documentation structure, clarity, relevance.• Collaborated with the engineering team to create detailed API documentation, explaining API usage, parameters, and examples.• Published API documentation on the Developer Portal, making it accessible and actionable for developers.• Used Git Bash and Gerrit to manage multiple documentation versions across product releases.• Maintained a well-organized repository, ensuring version control, branch management, and traceability for each update.Tools:- MadCap Flare- Git Bash- Git Extensions- Gerrit- Snagit- Camtasia- JIRA- Confluence

Bengaluru, Karnataka, India

Trellix (Erstwhile McAfee)I created and maintained documentation sets for the Endpoint Security for Linux and macOS, Security for Microsoft SharePoint and Exchange, and SIEM engineering teams, including product guides, installation guides, and release notes. I worked closely with our engineering and QA team members, as well as customer support, presales, and security representatives, to ensure high quality informative content was delivered to customers on time.I also previously worked as the sole technical writer on the Content Security Reporter development team updating and maintaining documentation to support the Content Security Reporter product.Skills:• Developed and maintained customer facingdocumentation for monthly releases• Wrote topic-based content using SDL Tridion Docs and XMetal and conformed to DITA standards • Effectively collaborated on projects with team members across multiple time zones• Worked in an Agile environment reporting on local and global scrum teams • Actively involved in planning and scheduling upcoming releases• Collaborated closely with engineering and QA teams to produce technically accurate content• Liaised with localisation team members to ensure translation requests were completed on time• Understood and used new tools and processes quickly and comprehensively• Worked on multiple tasks and projects simultaneously in a dynamic environment• Contributed to several documentation improvement and customer satisfaction initiatives• Continually upskilled and improved product, authoring, and tool knowledge• Used virtual environments to view and test new features in development• Proofread and validated user interface content created by development teamsTools:- SDL Tridion Docs- XMetal 14- Paligo- Jira- Confluence- Microsoft Office- Microsoft Outlook- Microsoft Teams - Adobe Acrobat Pro- Acrolinx- Sharepoint- Power BI - Visio

Bengaluru, Karnataka, India

I created and maintained documentation sets for the Endpoint Security for Linux and macOS, Security for Microsoft SharePoint, and Exchange engineering teams, including product guides, installation guides, and release notes. I worked closely with our engineering and QA team members, as well as customer support, presales, and security representatives, to ensure high quality informative content was delivered to customers on time.I also previously worked as the sole technical writer on the Content Security Reporter development team updating and maintaining documentation to support the Content Security Reporter product.Skills:• Developed and maintained customer facingdocumentation for monthly releases• Wrote topic-based content using SDL Tridion Docs and XMetal and conformed to DITA standards • Effectively collaborated on projects with team members across multiple time zones• Worked in an Agile environment reporting on local and global scrum teams • Actively involved in planning and scheduling upcoming releases• Collaborated closely with engineering and QA teams to produce technically accurate content• Liaised with localisation team members to ensure translation requests were completed on time• Understood and used new tools and processes quickly and comprehensively• Worked on multiple tasks and projects simultaneously in a dynamic environment• Contributed to several documentation improvement and customer satisfaction initiatives• Continually upskilled and improved product, authoring, and tool knowledge• Used virtual environments to view and test new features in development• Proofread and validated user interface content created by development teamsTools:- SDL Tridion Docs- XMetal 14- Jira- Confluence- Microsoft Office- Microsoft Outlook- Microsoft Teams - Adobe Acrobat Pro- Acrolinx- Sharepoint- Power BI - Visio

Hyderabad, India

I worked as a member of the Enterprise Resource Planning technical writing team, developing and updating internal and customer facing documentation. This documentation set included product guides, installation guides, web-help, and release notes also worked closely with our professional services and support teams to develop documentation including test plans and field implementation guides for deploying our systems at customer sites.Skills:• Created documentation for ERP and Amenity products • Heavily involved in project planning, scheduling, and coordination with development teams• Developed, updated, and maintained internal and customer facing documentation • Created and edited topic-based content in XML using Madcapflare.• Prior to Madcapflare, used RoboHelp to create documentation in HTML online help and PDF formats • Designed new diagrams and updated existing diagrams using Visio• Consulted with field engineers and support teams to develop site deployment documentation• Worked successfully in an Agile environment reporting on multiple global scrum teams• Communicated and collaborated effectivelyon projects with teams in different time zones• Understood new tools and processes quickly and comprehensively• Handled multiple tasks and projects simultaneously in a dynamic environmentTools:- Madcapflare - Microsoft Office- Confluence- RoboHelp - Jira - Microsoft Outlook- Adobe Acrobat- Acrolinx- Sharepoint- Webex - Visio- Camtasia- Zoom

Bengaluru, Karnataka, India

I developed and maintained documentation to support the release of the Chillers (AC component), ERP Softwares.Skills:• Created customer facing documentation using Arbortext Editor and FrameMaker • Effectively collaborated on projects with team members across multiple time zones• Familiarised myself with new processesquickly and comprehensively• Worked on multiple tasks and projectssimultaneously in a dynamic environment• Contributed to documentation improvementinitiatives • Trained and mentored new staff members on Arbortext Editor Tools:- Arbortext Editor - FrameMaker- Acrolinx- Jira- Confluence- Microsoft Office- Microsoft Outlook- Microsoft Teams- Adobe Acrobat Pro - Sharepoint

Master Of Business Administration - Mba

Bachelor Of Engineering - Be, Aeronautical Engineering