Sefik Egriboz, Msc., Pmp®, Itil® Email and Phone Number
Exceptional "Manager Ready" assessment score from the DDI simulation.Distinguished expert with competencies in project management (certified by PMI) software development, and integration of large-scale systems.A talented leader who guides teams and performs development tasks. Offers 25 years of software development and project management expertise working with international IT companies.I participated in almost all of an airline’s strategic, tactical, and flight operational IT systems, with hands-on experience on all levels. (Analysis, design, and system development from scratch, including architecture design and source code implementation, configurations, maintenance and support, and project management activities).Some of the expertise concentration areas in the airline business:· Network management and schedule planning· Slot Planning· Crew Planning· Flight Planning· Operations Control· Callsign Generation & Callsign Similarity solution, supports more than 2.000 legs daily.In addition to the successful implementation, configuration, and support of operational systems, integration between these systems is also successfully developed and maintained. These systems are also connected to many other systems, many of which are also the mainstream backbone of the IT systems in a major airline.The number of active online users of these operating systems is more than 500Mainly responsible for the active system: operations control, seamlessly integrated into all other strategic and tactical systems, reaching data warehouse systems at the end.Integrations are implemented with 6 different companies (many different technologies).20 mainstream systems; such as PSS, DWH, ERP, Revenue Accounting, Cargo Operations, and Cargo Reservation systems are to be named, only some of the most critical multi-million Euro systems that can be called, are integrated with flight operational IT systems; running 24/7 flawlessly.The number of systems integrated, with advanced new technologies is 86; each with multiple different requirements and integration methods, summing up to more than 200 integration points.In addition to many different experiences, an “early warning system” that prevents an airline from sending aircraft to restricted points ranging from a whole country to an airport on a city pair basis, to the analysis of the operational flight plan and check for en-route airports, overflight countries, and departure-arrival alternates are among some of the many examples, that are developed from scratch on flight planning and operations control systems.
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Distinguished Expert, Software DevelopmentTurkish Technology Jan 2023 - PresentIstanbul, Turkey• Developed extensive expertise in software solutions for the airline industry, specifically integrated operations control systems and callsign assignment/management systems• Demonstrated ability to manage complex software development projects, including defining product roadmaps and optimizing processes• Gained proficiency in airline industry-specific technologies and platforms, creating custom solutions that integrate seamlessly• Mostly experienced in integrating airline systems with third-party services and applications to create robust integrations• Led product development teams, set product vision and strategy, prioritized product features based on customer needs• Strong knowledge of the airline industry, including business processes, regulations, and standards• Collaborated with cross-functional teams and stakeholders, such as airlines, airports, and travel agencies, to identify business needs and design custom solutions• Excellent communication and interpersonal skills, building and maintaining strong relationships with stakeholders• Thorough understanding of airline industry-specific security and compliance requirements, and the ability to design and develop software that meets these requirements• Mostly experienced in managing multiple projects concurrently, prioritizing competing demands, and managing stakeholder expectations• Demonstrated excellent communication, collaboration and interpersonal skills, motivating team members and stakeholders toward a common goal• Communicated project status and progress to stakeholders, including executive leadership, customers, and project team members• Communicated product vision and strategy to internal stakeholders and external customers, building consensus around product decisions• Worked in a fast-paced and dynamic environment, focusing on delivering software solutions that meet airline industry-specific challenges and requirements -
Sr. Expert, Software Development & Integration ArchitectTurkish Airlines Technology Jan 2021 - Jan 2023Istanbul, Turkey• Provided expertise in planning, design, and optimization of IT solutions in diverse fields of the airline industry• Acted as responsible for critical integrations on many operational systems• Performed software development activities including: project management, design, implementation and documentation• Analyzed effects of new implementations on the performance of the tactical/operational systems• Interacted closely with all stakeholders in THY for alignment of projects• Analyzed business requirements to translate into IT solutions that correspond to business and customer expectations• Analyzed and evaluated new products, features, and technologies for new solutions• Assessed software upgrade requirements in order to meet business requirements and made execution plans accordingly• Proposed optimization and modification of existing and new services provided in operational solutions• Communicated with vendors in order to update, discuss and improve received services and products• Worked closely with operations teams by providing input and feedback in order to carry out all core services-related activities.Some areas of key responsibilities and actions performed are:Problem Management• Performed root cause analysis on major problems to assure the delivery of a permanent solution• Made suggestions and led actions for improving performance and quality of IT Services in THYQuality Management• Used project management skills for the quality initiatives in terms of PMI principals• Produced high-quality project deliverables within planned time and effortCustomer Experience• Identified IT actions and prioritized accordingly to ensure the best customer experience• Acted as an internal customer for healthy communication between non-IT Business units and ITPerformance Management• Supported implementation of IT Services that aim at proactive monitoring • Analyzed processes, took actions on bottlenecks, improvement areas, and automation opportunities -
Project ManagerTurkish Airlines Jun 2014 - Jan 2021Istanbul, TurkeyFlight Operations Solutions• Led planning and implementation of projects, participated in design and testing phases• Facilitated definition of project missions, goals, tasks and resource requirements and provided corrective supervision if necessary• Responsible for assembling the project staff• Managed project budget and resource allocation• Facilitated the definition of service levels and customer requirements. Interacted regularly with clients to determine their needs and to develop plans for improving delivery. Worked cross-functionally to solve problems and implement changes• Followed a defined, agreed upon project management methodology• Presented oral and written reports defining plans, problems and resolutions to levels of management• Experienced in how and when to make a choice; how and when to escalate issues to higher levels. Analyzed the risks and future impact of decisions• Made decisions and timely took independent action in pursuit of priorities -
Acting Team LeaderTurkish Airlines Inc. Jan 2007 - Jun 2014Yesilkoy, Ataturk International Airport AreaParticipated in or led all aspects of the development life cycle of these applications: requirements collection, system analysis / architecture design / development, testing and documentation.Planned and led cross-functional schedule harmonization activities and created links to multiple schedules. Worked in order to capture and monitor cross functional milestones and deliverables to provide the right level of visibility on each project. Also successfully performed: (1) System Analysis, (2) Architectural Design, (3) Software Development and (4) Enterprise Application Integration on AIX, Linux, HP-UX and Windows servers.• Managed resolution of day-to-day issues in collaboration with business owners• Acted as the point of contact between THY and other companies• Worked with business users to solve system/service issues and remove recurring problems• Managed life-cycle of relevant support systems in conjunction with business owners• Developed new value added products that establish cost cutting benefits to THY each year• Worked on multiple projects simultaneously• Developed an in-house enterprise service bus (ESB) for optimal performance.• Acted as technical interface for customers and technical responsible person for projects• Translated customer’s business needs into solutions: worked with the customer to identify business requirements and translated them into plans that will lead to acceptance of end resultsWorked for 20 projects, 8 of which are mission critical and should be up and running for 24/7 -
Analyist ProgrammerTurkish Airlines Inc. Apr 2000 - May 2014Yesilkoy, Ataturk International Airport AreaTook responsibility for an internal, mission-critical, 24/7 running integration software, including direct user interaction and overall responsibility for future enhancements. Worked cooperatively with other developers and the IT and business teams in order to support in various development activitiesSuccessfully performed: (1) System Analysis, (2) Architectural Design, (3) Software Development and (4) Enterprise Application Integration on AIX, Linux, HP-UX and Windows servers.• SOA architecture design and implementation between diverse computing platforms• Development and delivery of software products• Systems integration: developed robust software interfaces that run 24/7• Programmed web-services for enterprise application integration• Network programming using TCP/UDP infrastructure• Object-oriented software development methodologies• Using software management tools (Clear Case)• Thread-safe programming techniques• Logical database design -
Software DeveloperGumruk.Net Software Feb 1998 - Feb 1999Kadikoy• Member of a team responsible of analysis, development and maintenance of user interfaces for a software product, called Gumruk2000, which was being used by customs broker offices.• Development of Delphi and SQL codes and maintenance of old modules.
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Summer InternIbm Jul 1996 - Sep 1996Istanbul, Turkey• Operating systems, • Operating systems and applications of POS devices -
Summer InternNcr Turkey Jun 1995 - Aug 1995Turkey, IstanbulWorked as a summer intern, focusing mainly on:• hardware structure of PCs and ATMs• network structures• maintenance activities of indoor/outdoor type ATMs
Sefik Egriboz, Msc., Pmp®, Itil® Education Details
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Management Engineering -
Business Administration (Finance) -
Computer Science -
Huseyin Avni Sozen Anatolian High SchoolGood
Frequently Asked Questions about Sefik Egriboz, Msc., Pmp®, Itil®
What company does Sefik Egriboz, Msc., Pmp®, Itil® work for?
Sefik Egriboz, Msc., Pmp®, Itil® works for Turkish Technology
What is Sefik Egriboz, Msc., Pmp®, Itil®'s role at the current company?
Sefik Egriboz, Msc., Pmp®, Itil®'s current role is IT Solutions in Airline Business: Distinguished Expert.
What schools did Sefik Egriboz, Msc., Pmp®, Itil® attend?
Sefik Egriboz, Msc., Pmp®, Itil® attended Istanbul Technical University, Yeditepe University, Istanbul University, Huseyin Avni Sozen Anatolian High School.
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