Andrés Segnini F. Email & Phone Number

Antioquia, Colombia

Medellín, Antioquia, Colombia

Working as CSR with team lead duties for a Managing General Agency focused on commercial policies. The interactions with the customers and agents were through chats, calls, and emails all at the same time. Other duties were to index documentation to their proper folders, data entry }, notify updates to other departments, take payments for installments, audits, endorsements, etc., and create new files if needed.

Medellín, Antioquia, Colombia

Medellín, Antioquia, Colombia

focused back office to ensure proper documentation.

Medellín, Antioquia, Colombia

Working as support agent, mainly focus through chat channels. My duty is to provide quick solutions to issues that our workers encounter throughout their shifts. Although the epicenter is through chat, I am also required to outbound many other entities, as well as to type emails, all happening in the same case. Other activities have made me play a coaching role, to support my other colleagues to achieve the required metric. Nowadays, aside the main focus of the job, I have been selected to test upcoming tools, to speed up the process.

Comunicación Social: Publicidad Y Rrpp

Fundamentals In Digital Marketing, Digital Communication And Media/Multimedia, Estudios Virtuales

Un pequeño curso ofrecido por Google Digital Garage en cooperación con The Open University que detallaba, mediante ejercicios, lo.