Helps refer students to correct on-campus resources.Guided students through technical difficulties virtually and in person.Manages Accounts for Alumni, Faculty, & student accounts on a daily basis.Possess above-average customer support skills.

Engaged with volunteers and students on the phone, by email, and in person on a daily basis.Updated databases such as box and informs others while maintaining great time management.Organized volunteers into online databases based on application criteria.Analyzed volunteer information and qualifications when assessing applications for 3 weeks straight at beginning of the semester.

Have been in CEO Club for 3 Semesters. I was introduced to the club in January 2023 by one of the other marketing experts at the time. The Collegiate Entrepreneurs’ Organization (CEO) is designed to inspire, motivate and educate the entrepreneurs of Chico State in order to create more opportunities for success. The organization's mission is to provide resources and networking opportunities necessary to foster entrepreneurship, enabling young professionals to launch their ideas by developing and executing new ventures. The CEO is a national organization that wants to foster the entrepreneurial spirit amongst the students who attend Chico State. CEO group meetings entail a candid give-and-take, where trusted peers and successful entrepreneurs ask each other tough, in-depth questions that get to the heart of any business problem. As part of these meetings, members receive direct and honest feedback and derive actionable ideas they can implement immediately into their business.

Able to showcase my Excel skills and build a new on-campus community. Had to create a pitch deck showcasing why we needed grant funding to create an on-campus wildcat data hub. Had to listen to the client's needs and produce a specific end goal.

Deconstructed and repaired Chromebook laptops on a daily basis.Transmitted networking devices to the public in order to provide them with wifi.Trained and supervised new employees on proper Chromebook laptop repair and maintenance.Identified gaps in an existing troubleshooting process, and launched a new way to assess and troubleshoot Chromebook devices.