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I am a forward-thinking, collaborative authority in product launches and growth. 15+ years at sales-driven organizations, 10+ years in HR tech, focused on strategy & operations and customer experience. 10+ years in management, coaching and developing team members, and creating and scaling global teams in high growth periods. 8 years in go-to-market, leveraging data to drive product adoption and revenue growth. Breadth of experience in responsibilities and cross-functional collaboration. Experience in Strategy & Operations, GTM, Client Success, Account Management, Business Development, Data Analytics. Skilled at connecting the dots across diverse departments to foster collaboration and alignment. Global sales strategy and GTM expertise. Drove successful launches of new products and features across 50+ countries, customized for market-specific needs. Thought leader and coach. Founder of two mentorship programs. Proven success rate of promoting from within. Scaled teams globally, creating a culture of transparency and trust.Outside of work, I'm a running enthusiast and have completed 3 marathons. In 2024, I'll be running in the Berlin and NYC marathons. I'm also working on a novel, and recently published a collection of short stories.----------AREAS OF EXPERTISE• Executive Leadership• Cross-Functional Collaboration• Go-to-Market Strategy• Thought Leadership• Data-Driven Storytelling• Sales & CS Enablement• Business Operations• Sales & CS Strategy• Client Strategy• Product Marketing• SQL, Python, Tableau• Communications• Voice of Customer, NPS, CSAT• Analytics and Data Analysis• Product Launches• Revenue Generation
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Director Of Product MarketingSensor TowerNew York, Ny, Us
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Head Of Growth & FormationBison Fuels Apr 2023 - PresentHouston, Texas, UsOriginating go-to-market strategy to enable the C-Suite to secure funding and partnerships. Establishing processes that will scale as the company grows. Managing the company’s brand. Consulting part-time.• Leveraged a mission and vision exercise to establish core values of the company to rebuild company’s value proposition, pitch, and how it is represented online. • Developed pitch and narrative for the company to ensure consistent and impactful go-to-market strategy. Crafting the company’s brand to build reputation and thought leadership. -
Senior Director, Go-To-Market StrategyIndeed.Com Dec 2018 - Mar 2023Austin, Texas, UsDrove unifying go-to-market strategies for multiple product suites to debut major product changes, resulting significant adoption and revenue growth. • Drove go-to-market for the business’s multi-billion-dollar SMB product suite, including the major transformation of pricing from pay per click to pay per outcome, resulting in an increase in revenue per job.• Expedited 2020 launch of customer rewards program, driving 217% YoY increase in annual deals and an additional $238M in revenue and in 2019, drove more than 30 improvements to improve job seeker experience while reducing support costs by 8%.• Drove 20pp improvement in US market and 5pp in UK market to goal for Indeed Flex referrals in Q3 2021.• Mentored and developed a team strategists and former management consultants at different levels to support positive career growth and professional progression of the organization at large.• Established company-wide KPIs to ensure successful GTM, and leveraged this to drive enablement of 5,000+ sales force. Created cross-functional alignment across C-level management and stakeholders by originating comprehensive GTM strategies. -
Senior Director Of Client Success, Product OperationsIndeed.Com Sep 2014 - Dec 2018Austin, Texas, UsChampioned Client Success on a worldwide basis, developing new business operations teams. Leadership authority on product innovation, customer advocacy, troubleshooting, and custom solutions. • Identified unmet business needs and created teams to solve for this, such as Voice of Customer, technical escalations, and internal communications. My team’s work amplified client growth, resolved product issues, and saved millions in cost overruns. • Created a data-driven approach to evaluate competing priorities, representing various stakeholders in product planning cycles, building one-to-one relationships, de-escalating problems, and optimizing product sales outcomes.• Managed cross-functional team of 85 skilled technical specialists and leaders and represented the “voice of the client” in back-and-forth dialogues with product and engineering staff members to assess paint points and improve NPS results.• Developed employees to succeed in broader roles and functions and built teams in small to large increments from 2 members in one location to 85 across 3 continents to support the global CS organization and effectively represent clients from all of Indeed’s markets.
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Regional Director, Client ServicesIndeed.Com Apr 2012 - Sep 2014Austin, Texas, UsHired initially as Manager of Client Support, but quickly earned promotion to Regional Director of Client Support in December of 2012. Partnered with Sales and Account Management leadership to enhance collaboration and problem-solving among team members, empower retention efforts, and achieve account performance and client satisfaction benchmarks. • Directed team of 2 managers and 16 client support specialists in service to thousands of mid-sized businesses, generating more than $2M in revenue per month and coached employees and supported growth from 4 members to 20.• Identified the need to better address retention, and created a department-wide program to analyze client retention, measuring and mitigating key reasons for customer churn
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Director Of Strategic AccountsAdmarketplace Mar 2009 - Apr 2012New York, Ny, UsApplied data analysis principles to diagnose and resolve shortcomings in delivery due to technical problems. Engaged technical, sales, and operations personnel to develop a new internal user interface, along with other technical tools to better manage partnerships and expand the mobile/email traffic of the business. Attended industry events for new business outreach.►Managed relationships and provided deep data analysis in efforts to grow third party advertiser business—including clients such as Superpages and Citysearch—producing revenue growth of 70 percent over the course of five months, while managing more than $1 million in advertiser spend per month. ►Negotiated new business deals with top-tier partners Ask.com and Real Networks, along with 30 other major partners; in turn, responsible for 75 percent of all new business, growing traffic volume from 500 million queries per day to 1.5 billion per day.►Expanding existing relationships with MySpace and Facebook, as well as over 50 other publishers, securing millions in monthly revenue; notably, raising revenue tallies among top partners by greater than 500 percent. -
Sales & Marketing CoordinatorWomen On The Web Jan 2008 - Feb 2009Responsible for content sharing, conducting guerrilla marketing via outreach to hundreds of blogs and social media sites, launching site surveys and online clubs, and negotiating deals with various distribution and event partners. Contributed to securing Series A venture capitalist funding and managed the site’s SEM campaign and ad operations, which involved directing optimization, monitoring delivery, pulling, and interpreting reports, setting impression goals, and generating RFPs and IOs.►Sole manager of $1.6 million in ad spend; secured $500K in advertiser renewals and new advertisers from Sony, Citi, Tiffany & Co., and Ralph Lauren.
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DirectorJonathan Marder + Company May 2007 - Aug 2008Developed, implemented public relations and marketing strategies for print, television, and radio, consulted on key elements of gala event planning, and produced a public radio broadcast series. Served a diverse client base, including but not limited to, Cunard, wowOwow.com, El Museo del Barrio, the Museum at FIT, Partnership with Children, Hermès, Creative Capital Foundation.
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Staff WriterVault 2006 - 2006
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Assistant PublicistPenguin Group Usa 2006 - 2006New York, Ny, Us
Sarah Grant Skills
Sarah Grant Education Details
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Princeton UniversityEnglish -
Wharton Executive EducationExecutive Presence And Influence
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The New SchoolCreative Writing
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Grimsley High School
Frequently Asked Questions about Sarah Grant
What company does Sarah Grant work for?
Sarah Grant works for Sensor Tower
What is Sarah Grant's role at the current company?
Sarah Grant's current role is Director of Product Marketing.
What is Sarah Grant's email address?
Sarah Grant's email address is s.****@****ail.com
What is Sarah Grant's direct phone number?
Sarah Grant's direct phone number is +133631*****
What schools did Sarah Grant attend?
Sarah Grant attended Princeton University, Wharton Executive Education, The New School, Grimsley High School.
What skills is Sarah Grant known for?
Sarah Grant has skills like Ppc, Online Advertising, Sem, Affiliate Marketing, Lead Generation, Digital Media, Advertising, Conversion Optimization, Digital Strategy, Display Advertising, Email Marketing, Facebook.
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