Susan Griffith possesses expertise in leadership, cross functional team leadership, management, training, marketing and 22 more skills. Colleagues describe her as "I had the pleasure of working with Susan at LivePerson for 5.5 years. 3 of those years, Susan was the lead Customer Success Director on a few of the strategic brands I managed as an Account Executive. These relationships ranged from $1-5M in ARR. Susan was second to none in terms of her ability to strategize and drive a vision within our customers. She dug into each account, understood their business, and was able to tailor thoughtful recommendations that were meaningful to their bottomline. Her deep contact center expertise allowed her to serve as a 'trusted advisor' to our clients while simultaneously uncovering growth opportunities for the account team. Susan held a leadership role where she oversaw a team of success leads, and built out a team to support our most strategic customers. Susan has worn many hats, a true utility player! I'd recommend her wholeheartedly." and "I had the distinct pleasure of having Susan Griffith report directly to me for two years. Susan is an outstanding team member who consistently goes above and beyond both for the company and for her team. Susan is a strategic thinker, a quick and agile learner, an outstanding developer of people and teams, and a joy to work with. I would jump at the chance to work with Susan again in any capacity. Her positive attitude and outlook is contagious and her dedication to her work is invaluable to a prospective boss and employer."