Segun Ogunlade Email & Phone Number

Lagos State, Nigeria

• Providing guidance to walk-in customers on product and service offerings. • Maintaining a positive, and professional attitude towards customers to ensure customer satisfaction. • Educating customers and potential customers with information on Service Level Agreement and delivery timelines either physically or via phone conversation. • Driving client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA). • Providing product/service information related to delivery life cycle, rates and payment. • Acknowledging and resolving product or service problems by clarifying customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. • Processing orders, forms and requests. • Promoting and cross-selling company’s products to drive sales by staying updated on company’s current product offerings. • Helping customers set up account to ensure ease of transaction and also help identify area of difficulty to prevent dissatisfaction with the company’s product. • Keeping records of customer transactions, comments/suggestions and complaints.

University Of Ibadan

1. Shall advise, assist and deputize for the Editor-in-Chief when the need be.2. Shall represent the organisation at the Senate meeting of the Union of Campus Journalists (UCJ). 3. Shall head the organisation's Disciplinary Committee.

University Of Ibadan.

1. Shall be responsible for political desk and act as the chief correspondent.2. Shall co-ordinate the collection of political news events and stories. 3. Shall organise and co-ordinate political interviews, debates, and conferences as may be deemed fit by the Editor-in-Chief.4. Shall represent the organisation at the faculty students' executive and legislative meetings whenever the need for such arises. 5. Shall organise and co-ordinate the proceedings at press night for political candidates at the Association of Faculty of Arts Students elections.

Ibadan

1. Aid in the issuing and returning of books2. Keeping proper records of all library books.3. Shelving and cataloguing new books4. Dealing with enquiries and complaints from users.5. General maintenance of the library.

• Report to the Warehouse and Logistics Manager• Working with and supervising the Distribution Center Officers as well as Assistants• Oversee deliveries and pickups of goods in and out Head office and branches• Monitor activities in the Store to ensure proper recording of incoming and outgoing goods• Solve issues of shortage, excess or damaged products• Monitor packaging and delivery of orders to branches.• Supervise and review the daily organization and operation of the Store, ensuring that the Store House is optimally capable and functional• Planning vehicle routes and product delivery to locations/branches• Ensure product received and issued are properly documented and are in good condition• Ensure proper arrangement of product item for easy identification and retrieval• Monitor the quality, quantity, cost and efficiency of the movement and storage of goods• Create and strictly adhere to a control system to aid in the reduction of damages and shrinkages and stock obsolescence• Ensure the processing and reconciliation of branches orders (internal and external) and its delivery• Ensure collation and submission of monthly reports on stock position• Maintain good stock management with other user departments• Ensure the store house is properly locked at close of business• Maintain products based on First In First Out (FIFO) system• Ensure products brought in are stored properly to avoid damage• Ensure safety of products• Prepare report and correspondences• Oversee the arrangement and coordination of products into the store• Ensure that delivered products are inspected to conform with the specifications on the order• Ensure all unutilized products are received at the warehouse as required• Maintain a constant communication with the Procurement unit to discuss shortages, surpluses and all inventory levels for necessary replenishment• Implementing Health and Safety procedures