Segun Taiwo Email and Phone Number

Reported directly to the Country Group Head. Managed a team of 42 medical representatives through five Regional Managers. Ensured appropriate onboarding, upskilling, coaching of Field Force. Prompt development, execution and tracking of product tactical plans through direct supervision of two product managers.  Increased Coartem Q2 sales by 120% through proper alignment with key internal and external stakeholders. Attained a field force attrition rate of less than 5% through robust team engagement, motivation and development of Individual Development Plans, and working closely with Human Resources team.

Worked with Marketing and Sales Organization Lead to develop Training Standard Operating Procedure and driving the quality of field force engagement with key stakeholders using the Global Field Coaching Report and roll out of annual training plans.  Accomplished 80% field coaching time with field force resulting in the Country Group attainment of over 90% in all the Quality, Targeting and Quantity parameters of customer engagement of Key Opinion Leaders.  Executed training plan for the timely launch of Entresto (Valsartan/sacubitril) and 100% achievement of training projection half year 2018. Led a team of 4 change champions, a special purpose vehicle designed to create a culture of engagement and bridging the gap between leadership and the field team; resulted in Novartis Nigeria achieving 100% in the Great Place to Work survey in 2017.

Managed district to attain 30% of the in-market pain portfolio business with a team of 10 medical representatives, while ensuring 80% days in field coaching team and engaging relevant stakeholders. Achieved 60% of Managed Entry Agreements in key accounts in 2014 for the Country group with a value of $850,000. Reached 96% of allocated half year revenue budget of 2014 at district level. Collaborated with the Marketing team to develop tactical plan for malaria and pain franchise and supervised implementation at district level accounting for 85% budget completion on Coartem and Flotac.

Managed sales force effectiveness across the region, including roll-out and management of regional sales managers and medical representatives training function of product, skills, patient safety, and medical information.  Collaborated with relevant stakeholders to roll out the segmentation and targeting project (PROJECT STEEL) which resulted in 90% resource optimization.  Achieved 100% execution of 2011 training plan for key product launch, which contributed to 30% of country group sales revenue.