Sehaj Gill Email & Phone Number

Winnipeg, Manitoba, Canada

1.Managed the reporting of daily temperature data for all shipments, ensuring cargo compliance with regulations set by the shipper.2.Responded promptly to yard checks, working closely with the operations team to rectify any issues and maintain our high safety standards.3.Facilitated preparing and filing essential paperwork ACE & ACI manifests with border and broker for seamless truck crossings.4.Maintained clear and effective communication with third-party partners, coordinating shipments and addressing any concerns or issues.5.Monitored and tracked shipments to ensure on-time deliveries, and meat inspection requirements were completed, contributing to our exceptional record of meeting delivery deadlines.6.Collaborated with the operations team to optimize routes and schedules using Transportation software like TMW and PC Miller, improving efficiency and cost-effectiveness.7.Provided support and assistance to drivers and team members, fostering a collaborative and efficient work environment.

Winnipeg, Manitoba, Canada

1. Assisted in preparing documentation, reports, and presentations related to transportation and logistics activities.2. Collaborate with the transportation team to analyze shipment requirements, routes, and scheduling. 3. Assisted in managing and preparing customs paperwork and documentation required for international freight. 4. Assist in the billing process by reviewing and verifying transportation and logistics invoices5. Ensured accuracy and attention to detail in maintaining records and files.6. Help with the completion of customs forms, such as bills of lading, commercial invoices, and customs declarations. 7. Actively engage in training sessions, workshops, and mentoring opportunities to expand my knowledge and skill set in logistics and transportation

1. Managed a group of 32 customer service associates, providing them with training, and support to ensure the delivery of great customer service.2. Oversaw the daily operations of the customer service department, which included addressing customer enquiries, resolving complaints, adding float amounts, and managing returns and exchanges.3. Oversaw financial transactions and cash handling processes, ensuring accuracy and compliance with business rules and procedures to maintain proper money management practices.4. All customer service-related interactions and daily reports were documented in accordance with established processes, and a full issue log was maintained to ensure accurate and comprehensive record-keeping.

Winnipeg, Manitoba, Canada

1. Developed excellent customer service skills by providing friendly and efficient assistance to clients, promoting customer loyalty and satisfaction.2. Demonstrate strong problem-solving skills by resolving complex issues with self-checkout systems, identifying, resolving customer complaints, and providing solutions to team members.3. Trained team members on cash register operation and cash handling.4. Assisted in closing procedures like closing tills by dropping cash in the money recycler, collecting coupons etc.

Logistics, Transportation And Supply Chain Management

High School Diploma, Business/Commerce, General