Sean Sehoon An Email & Phone Number

대한민국

• Develop and implement strategic project management practices to streamline workflows, enhance localization efficiency, and resolve any issues that arise during the content lifecycle.
• Establish and enforce quality control protocols, ensuring all subtitles meet or exceed industry standards and client expectations.
• Foster a collaborative, growth-oriented team environment, continuously driving improvements in localization quality and mitigating culturally sensitive risks.
• Oversee the timely and high-quality delivery of localized assets across multiple languages, ensuring strict alignment with client standards and expectations.
• Serve as a key liaison for client communications, cultivating strong relationships and consistently exceeding client expectations.

대한민국

• Analyzed quality metrics to identify root causes and implement improvements for deliverable quality.
• Collaborated with stakeholders to develop and execute corrective actions for localization quality issues.
• Managed and reported on project metrics, ensuring alignment with performance targets and client expectations.
• Escalated and addressed quality issues, following up on client feedback and rejections to drive continuous improvement.
• Identified process bottlenecks and led initiatives to enhance workflow efficiency and overall quality standards.

싱가포르

• Oversaw the delivery and processing of program content and assets across the APAC region, ensuring timely and accurate distribution.
• Led content audit projects and data analysis for HBO Max and BEAM APAC, managing content catalog and launch governance.
• Coordinated dubbing, subtitling, and material sourcing, ensuring quality control and metadata accuracy.
• Developed and implemented localization strategies across multiple partners and languages, optimizing processes for efficiency.
• Managed content inventory and localization costs, ensuring budget compliance and operational effectiveness.

대한민국 서울

• Served as the main liaison for localization requests, providing accurate service quotations and resolving client issues efficiently.
• Delivered day-to-day support to clients, ensuring satisfaction and addressing localization service-related inquiries.
• Utilized rate cards to ensure proper pricing for localization and media services.
• Conducted client satisfaction surveys to identify areas for improvement and enhance service delivery.
• Coordinated with internal departments to align resources and scheduling for successful project execution.

싱가포르

• Ensured zero-error localization and the timely receipt of customized language components for linear broadcast across Korea and ANZ feeds.
• Managed program schedules, including premiere changes, and conducted technical quality control on language components provided by vendors.
• Tracked the delivery and return of reference materials with localization service providers, updating the IBMS database accordingly.
• Monitored and managed localization costs from localization service providers.