Sehrish Rahim, Chia Email & Phone Number

Los Angeles Metropolitan Area

Experienced and dedicated Hospitality Project Manager with a proven track record of 4+ years at Merit Hospitality. In this role, I collaborate closely with stakeholders to establish project goals, objectives, and scope. My responsibilities include developing detailed project plans, encompassing timelines, resources, and budget requirements.I meticulously monitor project progress, providing regular updates to leadership and ensuring the seamless coordination of project activities for timely task completion. My expertise lies in identifying and resolving issues or risks that may impact project delivery. I conduct regular project meetings, fostering effective communication within the project team, and manage project documentation diligently, including contracts, budgets, and change requests.As the main point of contact for project stakeholders, I maintain excellent relationships, ensuring their needs are met and expectations exceeded. Additionally, I conduct comprehensive project evaluations, identifying areas for improvement and implementing strategies for enhancement.Above all, my ability to foster a positive and collaborative work environment within the project team is instrumental in our continued success. If you are looking for a dedicated and skilled Hospitality Project Manager passionate about delivering exceptional results and driving projects to successful completion, I invite you to consider my application. I am excited about the opportunity to contribute to the dynamic team at Merit Hospitality.

Los Angeles Metropolitan Area

-Providing analytical, asset management and project management support on diverse projects in the hospitality industry. -Review weekly and monthly reporting packages and evaluate variances and trends in operating income and expenses.-Implement action steps and strategies to maximize the value of the assets.-Perform market data analysis

Alabama, United States

In my role, I had the privilege of providing exceptional customer service to our guests, ensuring their stay was comfortable and memorable.My responsibilities included welcoming guests with a warm smile and assisting them with check-in and check-out processes efficiently. I handled inquiries and resolved concerns promptly, ensuring guest satisfaction at all times. As a Customer Service Agent, I was responsible for managing reservations, coordinating room assignments, and providing accurate information about hotel facilities and services.I took pride in being the main point of contact for guests, addressing their needs, whether it was arranging transportation, recommending local attractions, or facilitating special requests. I was adept at handling guest feedback and concerns, turning potentially negative experiences into positive ones through attentive listening and proactive problem-solving.Additionally, I collaborated effectively with other hotel departments to ensure seamless guest experiences. Whether it was coordinating with housekeeping for room readiness or liaising with the kitchen staff for special dietary requirements, I thrived in a team-oriented environment.My role also involved utilizing various computer systems and software to maintain guest records, process payments, and generate reports. I was responsible for maintaining a high level of professionalism and confidentiality in all guest interactions.With my experience at Embassy Suites, I honed my communication skills, empathy, and attention to detail. I am confident in my ability to provide excellent customer service, create positive guest experiences, and contribute effectively to any hospitality team. I look forward to the opportunity to bring my expertise to a new challenge and continue delivering outstanding service to guests.

Master'S Degree, Global Hospitality Management

Activities and Societies: Atlanta Hospitality Alliance 3rd Placement for The Smith Travel Accommodations Report (STAR Report).

Bachelor'S Degree, Public Relations/ Sports And Entertainment Marketing

Activities and Societies: Historian of PRCA/PRSSA