Jeff Seidenfaden

Jeff Seidenfaden Email and Phone Number

Chief Revenue Officer @ Gigapower
United States
Jeff Seidenfaden's Location
United States, United States
About Jeff Seidenfaden

Jeff is a sales, marketing, customer service and operations executive with over 20 years experience in the cable and telecom industry. He has extensive experience in field and divisional roles with a strong track record of delivering superior results. With direct P&L responsibility for a $3B business unit, Jeff has managed teams of over 900 sales and marketing professionals. He also has a well-rounded marketing and operations background that includes television and radio development, competitive strategy and tactical responses to changing markets.Jeff began his career as an entrepreneur and he has never forgotten his roots as a driver of superior customer experience with a socially and environmentally responsible focus. His experience also includes 15 years of on-camera television work, radio host, and newspaper columnist.

Jeff Seidenfaden's Current Company Details
Gigapower

Gigapower

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Chief Revenue Officer
United States
Jeff Seidenfaden Work Experience Details
  • Gigapower
    Chief Revenue Officer
    Gigapower
    United States
  • New England Broadband
    Ceo
    New England Broadband Jun 2023 - Present
  • Bluepeak
    Chief Commercial And Customer Experience Officer
    Bluepeak 2021 - Jun 2023
    Denver, Colorado, Us
  • Comcast
    Vice President, Marketing And Sales
    Comcast Sep 2015 - Mar 2021
    Philadelphia, Pa, Us
  • Comcast
    Division Vice President, Retail
    Comcast May 2013 - Sep 2015
    Philadelphia, Pa, Us
    Provide strategic oversight and direction for Customer Service Centers and Retail Sales for the Northeast Division of Comcast serving 14 states and Washington, DC.
  • Comcast
    Senior Director, Sales
    Comcast Jul 2011 - May 2013
    Philadelphia, Pa, Us
    Direct residential Inbound Sales call center along with 58 company owned stores across Washington DC, Maryland, Delaware, Virginia, and West Virginia, representing more than 2MM customers and 480 employees.
  • Time Warner Cable
    Vice President, Customer Operations
    Time Warner Cable Oct 2010 - Jul 2011
    Stamford, Ct, Us
    Provide strategic and operational leadership for over 600 employees in customer care, tier-3 support, network operations and digital phone provisioning for 800,000+ subscriber cable system operating in multiple markets in Southwest Ohio, Kentucky, Indiana and West Virginia.
  • Time Warner Cable
    Sr. Director, Sales
    Time Warner Cable Jul 2008 - Oct 2010
    Stamford, Ct, Us
    • Direct all residential growth and retention efforts for a 800,000+ subscriber cable system crossing multiple markets in Southwest Ohio, Kentucky, Indiana and West Virginia and Illinois.• Oversee sales channel leadership and a divisional staff with more than 350 sales, retention and customer support representatives. Sales channel responsibilities include: Inbound sales, retention, direct sales, retail and MDU (relationship and contract management for multi-dwelling units).• Created and execute performance (metrics based) management culture.• Responsible for competitive analysis, and ensuring sales strategies and tactics are responsive and effective in a rapidly changing competitive environment. • Operate 37 retail stores across SW Ohio; Kentucky; Indiana and West Virginia.
  • Insight Communications
    Regional Director, Marketing
    Insight Communications Apr 2001 - Jan 2008
    New York, New York, Us
    • Directed all growth and retention marketing efforts for 300,000 subscriber cable system.• Led residential sales channels including call centers (inbound/outbound/retention), direct sales, customer service centers, retail and MDU. • Implemented a performance management culture to drive accountability from the top down.
  • Enviro Pet, Inc.
    Founder/Ceo
    Enviro Pet, Inc. Dec 1993 - Aug 2000

Jeff Seidenfaden Skills

Customer Retention Direct Sales Call Centers Telecommunications Leadership Sales Management Sales Strategy Account Management Team Building Customer Experience Competitive Analysis Broadband Call Center Strategic Partnerships Customer Satisfaction Operations Management Business Strategy Marketing Customer Service Team Leadership Voip Marketing Strategy B2b Product Management Cross Functional Team Leadership Sales Operations Wireless Cable Television Vendor Management Vod Performance Management Telephony Voice Over Ip Contact Centers Sales Process Salesforce.com Retail Wireless Technologies People Development Docsis Television Radio Contract Management Radio Host Management On Camera Columnist

Jeff Seidenfaden Education Details

  • Harvard Business School Executive Education
    Harvard Business School Executive Education
    Cable Executive Management
  • University Of Louisville
    University Of Louisville
  • St Xavier High School
    St Xavier High School

Frequently Asked Questions about Jeff Seidenfaden

What company does Jeff Seidenfaden work for?

Jeff Seidenfaden works for Gigapower

What is Jeff Seidenfaden's role at the current company?

Jeff Seidenfaden's current role is Chief Revenue Officer.

What is Jeff Seidenfaden's email address?

Jeff Seidenfaden's email address is je****@****ast.com

What is Jeff Seidenfaden's direct phone number?

Jeff Seidenfaden's direct phone number is +130183*****

What schools did Jeff Seidenfaden attend?

Jeff Seidenfaden attended Harvard Business School Executive Education, University Of Louisville, St Xavier High School.

What skills is Jeff Seidenfaden known for?

Jeff Seidenfaden has skills like Customer Retention, Direct Sales, Call Centers, Telecommunications, Leadership, Sales Management, Sales, Strategy, Account Management, Team Building, Customer Experience, Competitive Analysis.

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