Jeff Seidenfaden work email
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Jeff Seidenfaden personal email
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Jeff Seidenfaden phone numbers
Jeff is a sales, marketing, customer service and operations executive with over 20 years experience in the cable and telecom industry. He has extensive experience in field and divisional roles with a strong track record of delivering superior results. With direct P&L responsibility for a $3B business unit, Jeff has managed teams of over 900 sales and marketing professionals. He also has a well-rounded marketing and operations background that includes television and radio development, competitive strategy and tactical responses to changing markets.Jeff began his career as an entrepreneur and he has never forgotten his roots as a driver of superior customer experience with a socially and environmentally responsible focus. His experience also includes 15 years of on-camera television work, radio host, and newspaper columnist.
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Chief Revenue OfficerGigapowerUnited States -
CeoNew England Broadband Jun 2023 - Present
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Chief Commercial And Customer Experience OfficerBluepeak 2021 - Jun 2023Denver, Colorado, Us -
Vice President, Marketing And SalesComcast Sep 2015 - Mar 2021Philadelphia, Pa, Us -
Division Vice President, RetailComcast May 2013 - Sep 2015Philadelphia, Pa, UsProvide strategic oversight and direction for Customer Service Centers and Retail Sales for the Northeast Division of Comcast serving 14 states and Washington, DC. -
Senior Director, SalesComcast Jul 2011 - May 2013Philadelphia, Pa, UsDirect residential Inbound Sales call center along with 58 company owned stores across Washington DC, Maryland, Delaware, Virginia, and West Virginia, representing more than 2MM customers and 480 employees. -
Vice President, Customer OperationsTime Warner Cable Oct 2010 - Jul 2011Stamford, Ct, UsProvide strategic and operational leadership for over 600 employees in customer care, tier-3 support, network operations and digital phone provisioning for 800,000+ subscriber cable system operating in multiple markets in Southwest Ohio, Kentucky, Indiana and West Virginia. -
Sr. Director, SalesTime Warner Cable Jul 2008 - Oct 2010Stamford, Ct, Us• Direct all residential growth and retention efforts for a 800,000+ subscriber cable system crossing multiple markets in Southwest Ohio, Kentucky, Indiana and West Virginia and Illinois.• Oversee sales channel leadership and a divisional staff with more than 350 sales, retention and customer support representatives. Sales channel responsibilities include: Inbound sales, retention, direct sales, retail and MDU (relationship and contract management for multi-dwelling units).• Created and execute performance (metrics based) management culture.• Responsible for competitive analysis, and ensuring sales strategies and tactics are responsive and effective in a rapidly changing competitive environment. • Operate 37 retail stores across SW Ohio; Kentucky; Indiana and West Virginia. -
Regional Director, MarketingInsight Communications Apr 2001 - Jan 2008New York, New York, Us• Directed all growth and retention marketing efforts for 300,000 subscriber cable system.• Led residential sales channels including call centers (inbound/outbound/retention), direct sales, customer service centers, retail and MDU. • Implemented a performance management culture to drive accountability from the top down. -
Founder/CeoEnviro Pet, Inc. Dec 1993 - Aug 2000
Jeff Seidenfaden Skills
Jeff Seidenfaden Education Details
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Harvard Business School Executive EducationCable Executive Management -
University Of Louisville -
St Xavier High School
Frequently Asked Questions about Jeff Seidenfaden
What company does Jeff Seidenfaden work for?
Jeff Seidenfaden works for Gigapower
What is Jeff Seidenfaden's role at the current company?
Jeff Seidenfaden's current role is Chief Revenue Officer.
What is Jeff Seidenfaden's email address?
Jeff Seidenfaden's email address is je****@****ast.com
What is Jeff Seidenfaden's direct phone number?
Jeff Seidenfaden's direct phone number is +130183*****
What schools did Jeff Seidenfaden attend?
Jeff Seidenfaden attended Harvard Business School Executive Education, University Of Louisville, St Xavier High School.
What skills is Jeff Seidenfaden known for?
Jeff Seidenfaden has skills like Customer Retention, Direct Sales, Call Centers, Telecommunications, Leadership, Sales Management, Sales, Strategy, Account Management, Team Building, Customer Experience, Competitive Analysis.
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