Seidy Lascon Email & Phone Number

Austin, Texas, United States

• Conducted meticulous report analysis to ensure data entry accuracy and identify educational needs, enhancing operational efficiency.
• Proactively secured coverage for vacant positions, guaranteeing optimal support for registrars on the floor.
• Orchestrated the training of a dedicated team of Patient Access Registrars, emphasizing the AIDET method and strict adherence to policies and procedures.
• Fostered robust communication and positive relationships between the Patient Access team and clinical departments, streamlining operations and enhancing patient experience.Registrar

San Antonio, Texas, United States

• Processed registrations with attention to compliance with operational policies and HIPPA standards.
• Managed phone lines, coordinated with charge nurse of each floor to admit in coming patients from various locations.
• Trained new hires, created step by step guides to refer back to after training

• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
• Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
• Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the pre registration process.

San Antonio, Texas Area

• Welcomed 50-70 patients daily, while coordinating patient admissions with registrars, and simultaneously managing the phone line.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Exceeded department-specific productivity metrics and collection targets.
• Recognized for having highest collections as PRN.

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Associate Of Arts And Sciences - Aas, Business, Management, Marketing, And Related Support Services