Jet Premier is a leading provider of comprehensive HVAC and mechanical services, specializing in commercial installations, maintenance, and repairs. I’m responsible for managing projects in Jet Premier. During my time there:● Improved efficiency and communication channels by implementing & Configuring G Suite for the whole company.● Improved deadline awareness by creating an alert system for project deadlines.● Created an invoice and orders tracking system along with integration with the E-invoicing of the Egyptian tax authority.● Improved the company's digital public image (LinkedIn Page, Website).● Developed an Arduino Circuit for monitoring the server room temperature and sending an email when it hit critical levels. The circuit also contains a digital LED screen that shows the current status of the device and the room temperature.● Set the test criteria for each system the company installs for their clients, improving the overall delivery quality of service provided.● Worked with the accountant to move all the company financial records to the E-Invoice portal and make all tax-related operations through the government portal instead of going to the physical location.● Confirmed project compliance requirements.● Documented agreement on ownership for ongoing benefit realization.● Assessed and prioritized impact on project scope/backlog based on changes in an external business environment.● Interpreted the source and stage of the conflict.● Organized around team strengths.● Supported team task accountability.● Evaluated the demonstration of task accountability.● Maintained team and knowledge transfer.● Assessed priorities and determined ultimate objectives.● Projects: Hero, EDC, Care Service for Security, ADSERO for International Law, Expeditors, Jumia, Sharkawy and Sarhan for International Law, Arabian Cement, Copad Egypt Pharma, El Fayoum for Sugar, DHL, El Wahba Egypt for Food Industries, Syntegon, AWE Research, ThyssenKrupp.

TRUEMEGA is a leading provider of cutting-edge Oracle solutions, dedicated to reshaping the way businesses leverage technology for unparalleled success. With a strong foothold in Egypt and all GCC countries. I was in charge of implementing and configuring Oracle Supply Chain solutions in TRUEMEGA. During my time there:● Worked on various projects by implementing, configuring, managing and customizing Oracle SCM solutions for clients (e.g., OM, Shipping and Pricing, Purchasing, INV, and other related modules).● Gathered customer requirements and implemented them in Oracle SCM.● Implemented special customer requirements by getting involved with the technical team.● Tested the system to check whether it meets the gathered requirements or not.

Raya Information Technology was established in 1998 with a vision of leading the IT market through its dynamic services portfolio supported by class A technology vendors and an extended pool of over 1000 certified team members allowing Raya to attain a leading position throughout the MEA region. During my time there:● Integrated between software components (Operation Bridge Manager(OMi), Sitescope(SIS), Universal Discover and Universal CMDB(UCMDB), Network Node Manager (NNMi), Network Automation Manager (NA)).● Coordinated with management teams to plan, develop, align, and execute strategies that would meet the client's vision, mission, and purpose.● Brought IT teams and development teams together through streamlined project management approaches.● Presented handover sessions after development completion to IT teams.● Responded more quickly to significant incidents, and prevented future ones.● Set the test criteria to make sure that the system meets the requirements.● Projects: Bank Audi, Alex, CIB, Banque Misr, and Egypt Telecom (WE).

Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses. While I was there:● Configured hardware, devices, and software to set up workstations for employees.● Patched software and installed new versions to eliminate security problems and protect data.● Broke down and evaluated user problems using test scripts, personal expertise, and probing questions.● Explained technical information clearly to non-technical individuals promoting better understanding.● Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.● Collaborated with vendors to locate replacement components and resolve advanced problems.● Removed malware, ransomware, and other threats from laptops and desktop systems.

Suzhou Diao Elevator Co., Ltd. is a well-known joint-venture manufacturer and exporter of Elevators & Escalators in mainland China, having its own factory which covers an area of 266,400 square meters in Badu Industrial Zone of Jiangsu Province, only about an hour and a half drive from Shanghai. During my time there:● Defined project scope and objectives.● Predicted resources needed to reach objectives and manage resources effectively and efficiently.● Prepared a budget based on the scope of work and resource requirements.● Tracked project costs to meet the budget.● Developed and managed a detailed project schedule and work plan.● Provided project updates consistently to various stakeholders about strategy, adjustments, and progress.● Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.● Measured project performance to identify areas for improvement.● Determined training options based on training needs.● Broke down the situation to identify the root cause of a misunderstanding.● Determined critical impediments, obstacles, and blockers for the team.● Developed, executed, and validated a strategy for stakeholder engagement.● Built trust and influenced stakeholders to accomplish project objectives.● Communicated project information and updates effectively.● Confirmed communication is understood and feedback is received.● Monitored budget variations and worked with the governance process to adjust as necessary.● Planned and managed resources.● Planned and managed procurement strategy.● Projects: Ahalena (An Egyptian armed forces project), El Nada Hospital, Concorde El Salam Hotel, Future Mall, NBE El Mosque, NBE Seket El Fadl, NBE El Rehab, NBE Souhag, NBE Abo Korkas.

They are a global leader in the elevator and escalator industry, making people’s journeys safe, convenient, and reliable with smart and sustainable People Flow. During my time there:● Visited sites to gather elevator requirements (Site inspection).● Worked on SAP for entering data resulting from the site inspection.