I am currently working as a customer experience specialist at SIXT Egypt. I have previously worked in customer service for two major companies, where I successfully retained clients, pitched brand value, and achieved customer service sales goals. I also have experience as a content creator at El-Shai and as a freelance videographer and editor. Having graduated from Modern Sciences and Arts University with a degree in broadcasting.
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Quality And Compliance SpecialistSixt EgyptCairo, Eg
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Customer Experience SpecialistSixt Egypt Sep 2024 - PresentCairo, Egypt
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Retention SpecialistSiriusxm Canada Apr 2022 - Sep 2022- Responsible for Retaining customers who are adamant to cancel.- Pitching value to the Brand & Product.- Logical reasoning with the clients. -
Content CreatorEl-Shai Dec 2021 - Feb 2022- Composed Digital articles.- Responsible for finding news leads.- Covered events. -
International Account Advisor_Vois Oct 2020 - Sep 2021- Handled large volumes of incoming and outgoing calls, with accuracy and efficiency.- Identify and respond to customer needs in order to achieve complete satisfaction.- Assisted customers with product, pricing, and availability questions while presenting a valuable product portfolio.- Achieving customer service sales goals and generating leads when opportunities arise.- With minimal supervision, adherence to company guidelines, and communication procedures.- Provided suggestions for improving business processes to increase efficiency. - Served as a Supporting function for multiple teams across the operations. -
Course CoordinatorCareer Development Center - Amcham Egypt Aug 2020 - Sep 2020- Aligned scheduling between the instructors and students- Handled Course completion of students via Microsoft Excel - Filed Daily reports on the lectures -
Public Relations SpecialistEgyptair Jan 2020 - Feb 2020- Assisted Vulnerable Passengers to board the plane- Escorted VIP Passengers - Handled complaints filed by the passengers
Seif Neamatallah Education Details
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Doctor Nermien Ismail SchoolsHigh School Diploma
Frequently Asked Questions about Seif Neamatallah
What company does Seif Neamatallah work for?
Seif Neamatallah works for Sixt Egypt
What is Seif Neamatallah's role at the current company?
Seif Neamatallah's current role is Quality and Compliance Specialist.
What schools did Seif Neamatallah attend?
Seif Neamatallah attended Modern Sciences And Arts University, Doctor Nermien Ismail Schools.
Who are Seif Neamatallah's colleagues?
Seif Neamatallah's colleagues are Marina Magdy, Yasser Elkomy, Mohamed Sadek, Abdelrahman Soudi, Shady Hany, Amr Ezzat, Ahmed Elgawish.
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