Segment Name: Internet Service ProviderRole: Trainee NOC Engineer Job Description Diagnosing network errors. Monitor and execute the daily operational activities needed to manage IT services Reporting, coordination, escalation for resolution of alarms. Fault handling and escalation (identifying and responding to faults on systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution). Scheduled/ Preventive Maintenance Management, Start/All clear notifications to stakeholders.Maintenance of WEFI and technical documentation (for ITOC) of processes and procedures used throughout normal operations. Interface with other departments/vendors on network problems and follow through to resolution. NOC Support & Tier-1 support as a service desk for Wireless network, Problem & Incident Management, Quality Compliance.  Handling of Law enforcement requests also daily, weekly, monthly report generation. Monitoring infrastructure environments and application services; identify issues according to SOP's and experience, escalate identified issues for resolution when necessarySkills: Routing, Switching, and basic wireless communication knowledge.

Segment Name: Electronics TMIRole: Technical Application Engineer for all KEYSIGHT and FLUKE Product Range Job Description  Understanding of technologies used in IoT: RFID,Bluetooth LE, Zigbee, SIgFox, LoRa, Z-Wave, NB-IoT.  Provide technical support to troubleshot ,repair and maintain operational efficiencies in electronic     systems.  Demonstrate clients proper methods for operating equipment after it had been installed.  Performed service visits and completed preventive maintenance on system.Hands on experience:-Hardware Testing Tools: Digital Multimeters, Thermal Imager, Humidity Meter, Cable Tester, Oscilloscope, Function Generator, Spectrum Analyzer, Electrical/ Temperature/Pressure Calibrator, Power Supplies, Dead Weight Tester.Application software: Adobe reader, Winrar.Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook