* Profitability Management - Maintaining & optimizing profitability for the branch * Target setting & management Monitoring branch targets in numbers & volumes * Portfolio quality management - through superior underwriting, working closely with collections * Cost management managing all branch operating costs including cost of acquisition, operations etc. * People management Motivating team, handling HR & administration function of the branch * Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues

Mile Stones in Sales :• Activated Karur Vysya Bank in LICN MF Liquid fund with 25 Cr investment during my tenure of Assistant Manager - Sales• Activated Karur Vysya Bank PF Trust & Pension Fund in LICN MF Liquid fund with 20 Cr investment during my tenure of Assistant Manager - Sales• Activated Pallava Grama Bank in LICN MF Liquid fund & LICN MF Saving Plus with 100 Cr investment during my tenure of Assistant Manager - Sales• Activated Pandiyan Grama Bank in LICN MF Liquid fund with 100 Cr investment during my tenure of Assistant Manager - Sales• Activated many inactive IFAs with SIPs and lump sum investment during my tenure of Assistant Manager – Sales

Mile Stones in Sales Support & Operations :• Sorted out all issues related to business transactions including old schemes.• Provided solutions to various Investor complaints of LICN MF Madurai Area Office & its Business Centres.• Taken care of error free transactions in Madurai Area Office• Orchestrate human resources initiatives with Corporate office. o Review the Sales Team strictly based on the KRA parameterso Organize orientations and new-hire training. o Spearhead team meetings and motivate Relationship Managers. • Maintain monthly operating expenses of Area Offices and its business centers. Implementation of cost-reduction initiatives. • Dealing with Individual Financial Advisors and Brokers.• Organize training programs for Independent Financial Advisors.• Forge solid relationship with corporate clients.• Managing Purchases/Redemptions/Switches/NCTs.o Responsible for MIS Reports, Redemption, Funding, Banking & Reconciliation activities.o Coordinating with RTA for MIS Reports and funding related issues (redemption warrant printing, revalidation/ correction, effecting direct credits, scrutinizing direct rejections and all other repurchase related issues).

Mile Stones in IT:• Actively involved in migration of MFUND V 5.0 to MFUND V 7.0• Actively involved in Quantis implementation. • Actively participated to make Disaster Recovery site for LICN MF at Villeparle & Pune.• Oracle Database Integration with Applications like Mfund, X-track and Crisil Bondvaluer Create and maintain database required for development, testing and Production usage of Mfund, Xtrack and Crisil Bond Valuer.  Perform capacity planning required to create and maintain the databases. Troubleshoot with problems regarding the database, applications.Take export of schemas and import in the other schemas• Supported to implement X-track and GFS accounting application from UAT to Live • Assistance in IS Audit and CCIL Audit compliance.• Background support given to NAv Operations Team.• Managed Organization Primary site.