Gigantti is the largest Finnish consumer electronics retail chain.As a Sales Manager I am responsible for managing the entire sales process from purchasing and supply management to hiring and management of additional sales personnel, as well as handling customer service responsibilities.• Hiring and scheduling• Supply Management• Customer Service

Liikuntavirasto is the official Sports Ministry of Finland.As part of sport facilities management educational program, I was responsible for managing and maintaining sport activities at Vierumäki Sport Centre/Sport Institute of Finland.• Vierumäki Sport Institute of Finland• Equipment maintenance• Sport Manager

• Restaurant promotion• Advertisement

Medialuotsi is a Finnish marketing company.During Google’s appearance on the Finnish market; as part of Medialuotsi’s team, I was responsible for establishing and developing customer contacts related to Google portfolio of products, such as Maps, Clicks, social media, etc.• Promoting Google products through Medialuotsi channel• Establishing and managing customer relations

Austar is an Australian based satellite communication provider.Responsible for researching and establishing customer interest areas in the field of digital entertainment; providing direct interface to the customers seeking TV-based entertainment packages.• Multimedia marketing• Customer care

DNA Finland, a Finnish Telecom OperatorCareer path: Sales Executive, Sales Point Manager, Executive Customer Care and Service point Representative. I was responsible for ; developing customer care and sales processes, as well as training the team to perform similar duties. Operating under Finnish Domestic Telco DNA Finland, I was also responsible for operating day-to-day business processes of FonePoint Ltd.During this time, customer care was my main focus. I have improved my… Show more DNA Finland, a Finnish Telecom OperatorCareer path: Sales Executive, Sales Point Manager, Executive Customer Care and Service point Representative. I was responsible for ; developing customer care and sales processes, as well as training the team to perform similar duties. Operating under Finnish Domestic Telco DNA Finland, I was also responsible for operating day-to-day business processes of FonePoint Ltd.During this time, customer care was my main focus. I have improved my ability to socialize and operate with various people and cultures, as well as improving my technical skills in the field of mobile communication devices of various vendors. One funny highlight was being able to fix the customer’s phone in the backroom without having any outside assistance on the matter, just because the customer wanted the phone fixed immediately.• Managing sale processes of FonePoint Ltd chain of stores• Customer care• Executive management and training Show less

Almina Imports is a Finnish company specializing in restaurant operations, mainly for Doner Kebab restaurants in Finland.Business manager responsible for day-to-day operations; supplies, and customer care. Single-handedly performed executive customer care manager duties when needed; during this time I have always performed the duties adhering to personal and professional business ethics principles, which has taught me greatly about sales manager duties conduct.• Supplies, budgeting… Show more Almina Imports is a Finnish company specializing in restaurant operations, mainly for Doner Kebab restaurants in Finland.Business manager responsible for day-to-day operations; supplies, and customer care. Single-handedly performed executive customer care manager duties when needed; during this time I have always performed the duties adhering to personal and professional business ethics principles, which has taught me greatly about sales manager duties conduct.• Supplies, budgeting and provisioning• Customer care Show less