- Manages the identification, prioritization, and resolution of bugs and safety issues affecting the Uber driver platform, ensuring timely and effective solutions.- Facilitates seamless communication between drivers and internal teams, translating complex technical information into clear, actionable insights for all stakeholders, thereby improving overall operational efficiency.- Addresses and resolves bugs and platform issues on a daily basis, implementing systematic approaches to prevent recurring problems and enhance platform stability.- Developed and implemented programs to highlight key findings and recommendations, which support the Earner team in exploring new market opportunities and strengthening fraud prevention initiatives.- Primary point of contact for escalated or complex support issues and logistical concerns, including fraud detection, platform glitches, and the rollout of new policies. Ensures swift resolution and effective coordination across teams.

- Assist in the design and implementation of experiments or simulations to test research hypotheses and theories.-Develop, write, and debug code for research purposes, including creating algorithms, processing datasets, and developing software tools as needed.-Collect, analyze, and interpret data using advanced statistical methods and computational tools to derive meaningful insights.-Conduct literature reviews to remain current with the latest developments in the field, integrating relevant findings into ongoing research projects.-Ensure meticulous documentation and organization of code, research methodologies, and results to facilitate reproducibility and collaboration.- Oversee the management of research data, including its storage, retrieval, and backup, to maintain data integrity and accessibility.-Assist in preparing detailed documentation for grant applications and project reports, ensuring clarity and accuracy in presenting research progress and outcomes.

• Maintained high standards for food safety and handling practices at Homeroom, ensuring compliance with local and national guidelines• Developed training programs to educate employees on correct food handling procedures• Managed food inventory efficiently using "first in, first out" methods and proactive inventory management techniques