• Providing operational support for Windstream’s service provider transport network• Verify post-engineering network builds are designed properly• Outlining the path (design path) from a new device to a router or switch• Create BOM (Bill of Material)• Create and issue MOP (Method of Procedures) to TNOC and OSE• Create Fiber/Cable running list• Install equipment, racks, shelfs, cards via M6• Install Calix, Adtran, Cisco, Optelian, Accedian devices via M6, just to name a few• Verify ports in CTC (Cisco), Cyams (Cyan)• Create Visio drawing/design• Verify path information and ports in M6 (Metasolv)• Create Remedy tickets for SFP/XFP adds• Create design pack and jobtrac• Order equipment via Winbuy system• Verify OCNHC paths• Demonstrate technical skills in data networking or closely related field• Knowledge of central office transport equipment including test methods• Basic knowledge of OSPF, BGP and MPLS• Daily and weekly reporting

• Consult as a Granite Inventory Subject Matter Expert.• Consulted as a trainer for Granite Inventory• Project manage multiple Data Centers; which consist of fibers, Ethernet, Bays, Panels, Container s and assuring all wiring/cabling is built to SPEC.• Managing multi-level technology projects including GSM(2G), UMTS(3G), HSPA+(3.5G) and LTE(4G).• Implement structural plans and managing schedule timelines, while maintaining network continuity for ATT Mobility standards• Managing schedules, timelines, process flows, network affected outages, and overall system integrity for cross vendor platform implementation and network maintenance. • Managing and reviewing the implementation of Field Guide Alerts (FGA), Method of Procedures (MOP)• Managing conflict and resolution needs with multiple markets and cross vendor implementation request nationally. • Responsible for day to day equipment building which consist of: containers, shelves, loading templates and modifying bandwidth• Wiring and cabling via Granite and Cable Wizard• Creating Ethernet paths and elements ex: 1gig, 10gig and 100 MB• Responsible for expansion projects ex: Tellabs 8860, Cisco 7609 granite load and cabling to LGX• Telnet into Cisco and Juniper Routers to be sure what ports are live and available, map paths according to router connections, update Granite descriptions with wants in router, update Granite with router IP address, location UDA’s and navigates through router using several commands (ex: sh inv, sh int desc, sh chassis hardware etc)• Router Audits which consist of validating what’s in the field and updated granite with patch panels, cabling and A-Z router pathing• Creating Granite RNC/MSN circuit paths for several ATT markets • Creating tie panels, LGX shelves and patch panels• Responsible for end to end fiber circuit testing• Media room equipment which consist of connection devices in and out of homes• Daily and weekly reporting

• Responsible for rehome projects in multiple markets• Responsible for 4G project which consist of designing circuits from 2G/3G to 4G, Ethernet, routers and 10Gig• Responsible for TCIC rebalance project, MGW, via Granite• Responsible for RNC CIQ design and deployment, Node B mapping design, RSP, ATM and MR48• Responsible for Node B IUB mapping and rehoming• Responsible for port mapping OC3’s and wire mapping• Assisting new contractors as needed• Daily and weekly reporting

• Consulted as a trainer for Granite Inventory• Data modeler for Equipment, Circuit Path, Circuit Segment, and Sites• On a Region to Region bases built out RTN Network; from Ring to Wavelength which consist of building sites, Cisco 15454 equipment, shelves, cards, assigning ports, building OC paths, DWDM paths and wavelength path into Granite system• Maintain Rings and equipment records in Granite for the Time Warner Northeast Ohio region• Use of the EMS systems (Cisco and Infinera)• Port/ wire mapping• Built out CTBH (Node B) Network into Granite system, which consist of modeling Alcatel 1850 TSS-100/TSS-5 equipment, shelves, cards, Node B, FDP, FPP and wavelengths• Built out Backbone, T-Bone Network into Granite system which consist of modeling Infinera equipment, BMM OCG ports, DLM OCG ports, Trib, x-connect and Optical channels• Migrate data from spreadsheet into Granite• Translate information from CTM (Cisco) and DNA (Infinera) into Granite• Coordinated and lead Webex training• Go to person for RTN West project • Assisting SME’s in market • Daily and weekly reporting

• Consult as a Granite Inventory Subject Matter Expert• Consulted as a trainer for Granite Inventory• Assisted with project managing new construction sites; which consist of Fiber to Tower• Trained and advised a post production data cleanup team in the use of Xng to model Equipment• Built and managed a re-groom project• Circuit provisioning, DS1/DS3• Provide backhaul circuit design• Coordinate nightly hot cuts with MSC/MSN, LEC, IECC and field Techs• Re-home projects• Lead on Implementation project • GSM Network• Update Granite paths with new x-connect and CFA assignments• Decommission old paths and make new paths/segments active• Interact with LEC to obtain FOC/DLR • Escalate of circuits that does not meet required FOC date• Project manage hot cuts, roll, regroom and re-hubbing projects to insure that FOC is received, MOP’s and NCR’s are created• Responsible for end to end fiber circuit testing; which consist of testing tower to tower, hub to end user, tower to microwave• Provide Granite assign within team• Provide Transport design• Build T1 and DS3 templates• build DS3, DS1 and DS0 paths and segments• go to person for Granite• Work with outside plant personnel to ensure construction dates of equipment rooms, cell sites and towers are ready by project due date• Update master spreadsheets daily

• Ensured that MTSO audits were correct, accurate, and in the proper format to prevent data loss during migration• Circuit provisioning, DS1/DS3Provide backhaul circuit design• Interact with LEC/CLEC to obtain DLR/FOC• Escalating of circuits that does not meet required FOC date• Port Mapping• Cable Wizard• GSM Network• Provide MSN port assignment• Provided DACS X-connects• Provide Transport design• Provide IOF design (Interoffice Facility)• Provide XNG Segment/Path design (Granite)• build equipment into Granite as well as template creation• build paths and segments on the OC192, OC48, OC3 and DS3 level• trained 8 co-workers in Granite from creating paths and segments from start to finish, creating templates and navigating through WebXng• Submit network design by routing cell site, switch and LATA specific information via MapInfo• Performed manual DACS audit• Performed stare and compare between audits and DACS dump• Work with outside plant personnel to ensure construction dates of equipment rooms, cell sites and towers are ready by project due date• Provide daily updates via spreadsheets

• Provide backhaul circuit design• Circuit provisioning, DS1/DS3• Interact with LEC/CLEC to obtain DLR/FOC• Escalating of circuits that does not meet required FOC date• Rehome projects• Lead on Implementation project • UMTS port assigning• GSM port assigning• GSM Network• Provide MSN port assignments• Provided DACS X-connects• Provide Transport design• Provide IOF design (Interoffice Facility)• Provide XNG Segment/Path design (Granite)• Build T1 and DS3 templates• go to person for Granite• build DS3, DS1 and DS0 paths and segments• Submit network design by routing cell site, switch and LATA specific information via MapInfo• Performed manual DACS audit• Performed stare and compare between audits and DACS dump• Work with outside plant personnel to ensure construction dates of equipment rooms, cell sites and towers are ready by project due date• Provide daily updates via spreadsheets

• Designed daily circuits into TBS (MetaSolv) from SONET level to, DS3, DS1, DS0 and Cellular Site.• Built out trunk DS1’s, trunk DS0’s and E911 trunking• Map circuits to proper Tandem/CO• Provisioning/ Verizon GUI• Weekly reporting

• Designed circuits into TBS (MetaSolv) daily• NHC project/CO-Integration project• Designing HDSL circuits, build out DS1 circuits to DS0 trunk level, build out cross-connects• X-connect Sub pairs to new Network pairs• Dial into DACS to verify x-connects, nest assignments and CRV assignments• Team Lead over 5 Circuit Designers and 2 PSR’s data entry• building out network to merger NUVOX Communications and Newsouth circuits into one system TBS

• Designed daily circuits into TBS (MetaSolv) from SONET level to, DS3, DS1, DS0 and Cellular Site.• Built out trunk DS1’s, trunk DS0’s and E911 trunking• Cleaned up data from TSOC to TBS• Mapped circuits to proper Tandem/CO• Provisioning/GUI• Daily reporting

• Inputting daily orders in Verizon GUI (UNEP/Platform)• Inputting customer orders into Custom Call Database• Corresponding with Verizon NMC/WCC on missed due date, error messages in GUI and FOC’s & PCN’s• Customer Service• Administrative duties

• Input day-to-day circuits into TBS (MetaSolv) from SONET level to, DS3, DS1, DS0 and Cellular Site• Circuit path builds into MetaSolv• Built out trunk DS1’s, trunk DS0’s and E911 trunking• Cleaned up data from TSOC to TBS• Mapped circuits to proper Tandem/CO

• Mapped Circuit details based on requirements stated on IFR • Build out DS3’s/DS1’s and DS0’s from 5ESS to Tandem• Assigned facilities/equipment and ring ID’s to provisioning group• Managed inventory in 25 markets• Processed DLR’s, back-haul orders• Assigned IMT trunks, O/G trunks, I/C trunks, E911, etc• Maintained status reports on a daily basis• Facilitate day to day operation using TBS (MetaSolv)• Managed and escalated internal and external orders• Provisioned ASR’s, PSR’s, ISR’s and DLR’s• Provided complete CLR/DLR to field operations• Coordinated cuts with LEC’s and field Technicians• Processed LNP and translation to technicians• Assisted 8 Account Executives • Liaison between sales and customer service• Lead training role for Account Executives• Acting customer service supervisor (6 months)• Resolved billing issues• Provided Marketing support to Marketing Director and Business Analysis Management Team• Prepared marketing executives presentations• Processed expense reports, data entry and short/long term projects• Handles all marketing literature