Greet and welcome customers, providing them with a positive first impression of the companyAnswering the telephone, taking and relaying messages while providing information to callers.Input rebates into the system.Manage digital and hard copy filing systems

Know room locations, types of rooms available, and room ratesAssign rooms and accommodate special requests whenever possible.Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.Performing cashier related functions like posting charges to guest accounts.

Assign room according to guest requestReview/Track/Accommodate requests for room/check-out changes when possibleOrganize and coordinate check-in/pre-registration procedures for arriving groups.Communicate status to appropriate staff and departments.

Assist in the planning of events such as galas, 5Ks, company events, and parties.Support senior leadership by developing status reports on activities related to planning events.Attend all events and help coordinate while being one of the primary contacts persons for attendees.Manage all social media accounts for the company.