As a Partner and Relationship Strategist at CyberCrest Capital, I specialize in cultivating and nurturing strategic partnerships crucial to our success. I leverage my expertise to forge strong relationships with key stakeholders, including clients, investors, and industry partners.My role involves identifying and pursuing partnership opportunities aligned with our business objectives, fostering collaborations that drive growth and innovation. I excel in building and maintaining trust-based relationships, ensuring long-term partnerships that deliver mutual value.At CyberCrest Capital, I am instrumental in developing tailored solutions that address the unique needs of our partners, enhancing their experience and satisfaction. Through effective communication and negotiation, I facilitate win-win agreements that propel our business forward.In addition to partnership management, I contribute to strategic planning and business development initiatives, aligning our efforts with market trends and opportunities. With a focus on excellence and collaboration, I play a pivotal role in CyberCrest Capital's mission to deliver innovative solutions and create lasting impact in the industry.

As CEO & Co-Founder of Dataforge IT Solutions, I lead a dynamic range of responsibilities crucial to our success. I am deeply involved in forming partnerships and acquiring clients, ensuring our business growth. My role extends to creative aspects, where I handle graphic design and website building to craft compelling brand identities and user experiences.Additionally, I provide comprehensive support and solutions architecture, tailoring our offerings to meet client needs effectively. With a hands-on approach, I manage systems administration, ensuring smooth operations and security. My involvement in finances encompasses strategic financial planning and budgeting, vital for sustainable growth and profitability.In essence, my role as CEO & Co-Founder is multifaceted, combining entrepreneurial vision with practical expertise. I spearhead the company's direction, foster innovation, and ensure operational excellence, driving us toward our goals with agility and foresight.

I was Desktop Support Analyst. I support employees with all IT questions/needs. My duties included the following: ● Salesforce admin● Azure admin● Jira/Confluence● O365 admin● Exchange admin● OnSip VOIP● Contract Negotiation● KnowBe4/Phisher training admin (as well as presenter for training presentations)● Bitdefender admin● IT Meeting organizer/presenter● LogMeIn Admin & Support technician (includes GoToMeetings, GoToWebinar, & Rescue)● AV Support● Active Directory● AWS Admin● Networking● Equipment Support (Laptops, Plantronics & Jabra headset, docking stations type c & USB 3.0, etc.)

I was a technician on a 3 month contract for Control Southern. I supported employees with all IT questions/needs. My duties included the following: ● Salesforce admin● Cisco VOIP● Active Directory● IFS support● Bluebeam support● Rescue/Central remote support● O365 admin● Cisco communications (Teams, Jabber, etc.)● Teleconference AV support (spark board)● Equipment support (Laptops, Jabra headsets, docking station type c & USB 3.0, cell phones, etc.)

I was supervisor of IT helpdesk. I helped manage front-end operations for students and staff/faculty throughout the college. My duties included the following: ● Data Entry (Oracle Database)● Managed/supervised call queue● Created and implemented procedures & policies● Trained multiple teams/departments● Led IT meetings and others as needed● Worked closely with Human Resources documenting process● Processed hiring paperwork● Purchaser● Created new hire accounts (company wide)● Set permissions for new hires/current employees● Project management● Support Windows OS 7 & 10● Image computers (Pixie, ghost)● Remote Support● Active Directory/Explorer● Office 365● Device/hardware repair● Install and configure new devices/peripherals● Supporting print management services● Cable management● Managing Network storage (DFS)● A/V & teleconferencing support● Install software● Quoting & purchasing IT related products ● Compiled instructions, policies & procedures for the IT office and others● Implemented instructions, policies & procedures for the IT office and others