• Executive administrative tasks, travel reimbursement, check authorizations, events, and ethics approval request for Chief Community Development Officer (CCDO), VP’s, and Management team.• Maintain very busy calendars and fluid schedules for internal and external meetings.• Respond to various meeting requests that require frequent prioritization and collaboration with internal and external Administrators.• Plan and schedule monthly departmental meetings for 50 plus participants and coordinate smaller departmental events for the Leadership team.• Prepare agenda for departmental monthly meetings involving cross-functional teams.• Review, prepare and reconcile monthly credit card statements and expenses to submit to accounting for payment.• Process outside agency requisitions and purchase orders for payment in ReQlogic system.• Gather, review, and update departmental bi-weekly reports for distribution to the Executive Committee.

Served as executive support to the New Jersey Transit Board Office on organizational activities pertaining to board meetings and agenda setting.• Performed confidential administrative tasks including research, investigations, composition of correspondence and reports, as well a screened telephone calls, drafted correspondence, greet visitors, and answered routine questions to save supervisor time.• Assisted with the preparation, assembly, copying, and distribution of paper and electronic agendas/materials for Board of Directors and Board committee meetings for review by Board Members, and Executive Management in an accurate and timely manner.• Assisted with the distribution of the Board of Directors’ meeting notices, ensuring the Secretary of State and members of the public received the notice via mail and email and posting the notice on the website and in the lobby, in accordance with the legal time requirements as stated in the NJ TRANSIT statute.• Captured board minutes at monthly public and committee meetings and ensured they were distributed to internal and external stakeholders in a timely manner.

Executive support to the CEO on all projects and organizational activities; designed promotional flyers and create social media content to market and promote special events. Planned, coordinated and oversee volunteers for events to ensure execution.

• Successfully supported 6 VP’s and Chief of Staff by planning and executing all administrative functions (i.e., internal, and external meetings, drafting correspondence, scheduled complex meetings via videoconferencing, secured meeting space, prepared meeting materials, expense reports, domestic and international travel); and trained and newly hired administrative staff.• Prepared agenda and materials for executive level meetings and conferences to ensure leadership team were informed of key issues.• Managed hectic and complex calendars. Provided backup in the absence of CMO Executive Assistant.• Built cross-functional relationships between departments. • Planned and coordinated special events.

• Used suggestive selling and leading question techniques to capture additional revenue. Exceeded company monthly goals by providing information about products and services.• Responded to high level of customer inquiries.• Investigated, created and resolved customer services issues.

• Scheduled court dates, appointments, and meetings for attorneys.• Prepared and processed legal documents and correspondence.• Mailed, faxed, or arranged delivery of legal correspondence to clients, witnesses, and court officials.• Communicated with court, attorney and clients on case status, questions, or concerns.

Executive Assistant • Provided full range office support to the internal audit senior VPs, Executive Directors, and staff of 35.• Coordinated employees training opportunities to meet NASBA standards.• Tracked professional memberships and certifications to ensure CPE compliance.• Managed the scheduling and logistics of international and local job candidates.Human Resource – Workforce Coordinator • Reviewed weekly staffing reports to ensure enrollment and completion of orientation.• Conducted post-session interviews to evaluate orientation effectiveness.• Extensively analyzed orientation data for monthly and YTD metrics.• Prepared weekly scorecard/spreadsheet to track orientation completion.Key Accomplishments:o Increased orientation participation rate from 68% to 100% and maintained 100% participation for 1700 plus new hires.o Decreased cycle tie between new hire date and orientation attendance for 500 plus management employees while going through a Verizon and MCI merger.Executive Assistant and Support Staff• Executed administrative duties for Executive Directors (i.e., maintained calendars, coordinated meetings, prepared meeting material, processed expense vouchers, monthly bills, and coordinated travel arrangements).• Provided coverage for Executive Assistant supporting Senior Vice President and Board of Directors.• Prepared weekly scorecard/spreadsheet to track orientation completion.• Reviewed and edited Verizon annual report and prepared presentations for CEO quarterly meetings with shareholders.