Selena Castro Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

- Successfully launched & managed implementation of new pricing and clientprocess SOPs to support longterm financial gain with 20% revenue increase- Manage resources, financials, inventory purchasing, & project change requeststo ensure timely execution- Create estimates, work orders, coordinate installation process and projectexecution with production, install, & design departments- Negotiate contracts with subcontractors and vendors, ensuring all agreementsalign with project specifications and budget

United States

- Consult restaurant operations with senior executive team at different venues analyzing current needs and plan to action, emphasis on front door operations, opening initiatives, and team member training, report to Senior Executive team- Support Operations Team with front door operations for 12 venues across the country, with largest cover count increase at 1,156%

- Increased event inquiries by 300% and collaborated with marketing, sales, and restaurant management teams with initiatives and activations including holiday operations- In-depth knowledge and usage of availability planning, blocking, and reportingfor SevenRooms, OpenTable, Resy, Avero, Yelp Reservations, and Tock platforms creating SOP’s for training of reservation coordinators- Mediate and reach resolutions with guest complaints and billing errors

- Facilitate client communication, internal communications, proposalcreation, and provide administrative support to all executive roles - Close purchase orders, fulfill payment requests, approve invoices, andfollow internal payment procedure, complete A/R reports- Develop inventory processes for Las Vegas location, maintain inventorymanagement procedures for all locations

Las Vegas Metropolitan Area

- Execute and plan annual trade show exhibition including coordinatingtransportation, hotel bookings, employee travel, installation labor, contractorcommunication, and purchasing of electrical components- Schedule prospective client presentations, organize team outings, and client visits

Las Vegas, Nevada, United States

Los Angeles Metropolitan Area

Los Angeles, California, United States

Long Beach, Ca

- Implemented in-home behavioral therapy with BCBA supervision- Assess client condition, foster positive behavior, minimize negative habits, monitor progress, and help improve clients' lives by creating individualized plans that meet their needs- Naturalistic approach focused on increasing social and communication skills with therapist led outings and in-home therapy

Greater San Diego Area

- Provide respite services after assessment with an individualized care plan- Integrated after school programs, community outings, and activities encouraging interaction with peers- Trained team of 15+ respite workers for both in-home and community care- Managed communication with employees, guardian, and school to help individualize care, including scheduling of team members - Assisted in shadowing on a middle school campus for behavioral redirection and assistance with socializing techniques assimilating into new environment

Las Vegas, Nevada Area

- Provide behavioral therapy services to children diagnosed on the autism spectrum in-home or via designated outings- Record data of all programs and activities, report to BCBA at The Lovaas Center for further assessment - Monthly team workshops to assess and evaluate behavioral progress, discover new approaches, and set new trackable goals