Selene Barón Email & Phone Number

Cancún, Quintana Roo, Mexico

- Accountable for monitoring customer communications through email, phone calls and meetings.- Accountable for co-ordination internal team communications, including the management of risks and issues whilst ensuring minimal impact to the customer.- Managing project change control tasks.- Continue to explore the customer landscape looking for additional opportunities for services (upsells and cross-sells) to be offered whilst looping in Business Development.- Actively participates in the wider Customer Success Team, sharing and re-applying skills and knowledge and bringing in best practice.

Cancún, Quintana Roo, Mexico

- Ecommerce Sales, generating sales between the company and its customers. - Reaching out to potencial leads through different channels such as mail, social media and phone.- Ensure customer satisfaction and standards quality.- Building and maintaining strong, long-lasting partner relationships with travel agencies.