Selene Crosby Email & Phone Number

Granbury, Texas

San Antonio, Texas Area

Created and launched Analytics Center of Expertise (ACE) program including creation of the team, establishment of the programs that support data governance (Trust), data transparency (Find) and analytics capabilities (Use) and creation of the communications collateral that support the ACE programs. Continue as operational leader of the ACE programs including performance management, curriculum expansion, and resource management.

San Antonio, Texas Area

Managed the Performance Management team and drove the continuous improvement of enterprise-level metrics and performance indicators. Implemented sustainable processes and created standardized reporting to ensure accurate tracking of value chain metrics to enable data-driven business decisions. Developed critical metrics for reporting systems and prepared business health performance reports for the Board of Directors. Led BP&A Continuous Improvement group and taught topics such as survey techniques and basic project management. Experimented with new forecasting techniques using ARIMA / Neural Network composite models

San Antonio, Texas Area

Created a program of process improvement and standardization, as well as a corresponding business analyst role, for a $500M industrial construction company while in transition from family owned to ESOP owned and managed. In a change resistant culture, established a process engineering role to manage standardization of business processes company wide. Led an initiative to standardize construction project management processes designed to improve project safety, quality and efficiency and to establish comprehensive PM training program.

San Antonio, Texas Area

Manufacturing Consultant and Process Improvement Engineer supporting the Manufacturing Systems division of the Texas Manufacturing Assistance Center (TMAC) project. Consulted with small and midsize manufacturing companies to implement competitive strategies including quality systems, process improvements, market analysis, training, and innovation. Led a 50% improvement in lead time by implementing Lean methodologies for a long-term implementation project which enabled a local manufacturer to reduce waste and improve operational efficiencies.

Cincinnati, Oh

Lead global annual and quarterly assurance planning for IT Audit Operations. Lead audits, consults and controls-related projects. Own and manage audit/CSA program content.• Received Global Internal Audit Pearl Award for simplification of annual planning process resulting in a 30% reduction in time commitment and a 25% reduction in planning related travel expenses.

Cincinnati, Oh

Designed and integrated business process automation for the GRC platform which included Audit, CSA, Incident Management, Business Continuity Planning, and Policy Management. Developed program standards and collaborated with global process owners and technical resources to deliver GRC processes. Led User Experience project against all GRC platform applications using rapid prototyping approach without any additional build cycles resulting in 20% improvement in user satisfaction scores.

Cincinnati, Oh

Finance functional role. Owner of WPI Implementation for Customer Service Organization, and Team Leader for Trade Fund Administration Team (16 direct reports). Responsible for WPI strategy, training development and deployment, goal setting and tracking and part of overall WPI site team. Also responsible for administration of a financial system handling approximately $3 billion annually.• Led organization to deliver average of 16,000 hours annually of capacity savings (vs annual goal of 12,200) and lead the site in Kaizen submission by delivering training, facilitating WPI workshops, teaching root cause analysis and flowcharting, and acting as WPI consultant.• Saved 1740 capacity hours and $500K through simplification of trade fund administration processes.• Closed skill gaps (from 68% to 85%) and improved team culture (from 82% to 95%) through training, team building and deployment of team-generated action plans.

Cincinnati, Oh

Responsible for all reporting and analysis in the North America Trade Fund system, a financial system managing $3 billion annually. Responsible for business requirements through implementation for all transactional reporting and business analysis.• Conducted end-to-end review of reporting requirements against business processes, simplifying technology choices, lowering overall cost by 10%, avoiding project delay and reducing organization training requirements by 20%.• Delivered accurate complex reporting solution to enable required Sarbanes-Oxley reconciliations in a mid-fiscal year deployment of new technology by leading team in thorough and exhaustive system testing and supporting the business team through the year-end close process.• Project manager for all reporting solutions through initial release of system and 3 upgrade releases resulting in exceptional CSA scores and external audit certification of trade fund reporting processes with no issues.• Designed and implemented automated solution to replace manual data entry in three different systems resulting in identical coupon data across systems and elimination of 60 hours/month in lost capacity.

Cincinnati, Oh

Various roles developing applications, evaluating software, architecting workflow to automate business processes, training the business users on developed applications, managing development teams, managing IT development programs.• Received internal organizational award for comprehensive quality assurance and remarkably trouble-free deployment of Lotus Notes application to 12,000 users globally.• Successfully qualified, purchased and piloted analytical software enabling new analysis capability for retail sales organization, which enabled business advocacy and selection of software as the global P&G scale platform for analytics and dashboards.• Facilitated savings of $500K for Chemicals organization by leading business process transformation of Business Warehouse reporting consolidation which identified missed sales opportunities.• Identified $7M opportunity in purchasing of fabric softener bottles through thorough requirements analysis which was incorporated into purchasing business action plan.