Steve Miles

Steve Miles Email and Phone Number

Vice President - Data, Analytics, Reporting, Product and Automation @ TTEC
Halifax Regional Municipality, NS, CA
Steve Miles's Location
Halifax, Nova Scotia, Canada, Canada
Steve Miles's Contact Details

Steve Miles work email

Steve Miles personal email

About Steve Miles

Steve Miles is a Vice President - Data, Analytics, Reporting, Product and Automation at TTEC. He possess expertise in workforce management, call centers, vendor management, contact centers, bpo and 27 more skills. Colleagues describe him as "Steve has great understanding of Workforce Management tools and their application across diverse business. During our time working together Steve was incredibly dependable and brought a sense of sanity to a somewhat crazy world. He was awesome to work with and always got the job done."

Steve Miles's Current Company Details
TTEC

Ttec

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Vice President - Data, Analytics, Reporting, Product and Automation
Halifax Regional Municipality, NS, CA
Website:
teletech.com
Employees:
7
Steve Miles Work Experience Details
  • Ttec
    Vice President - Data, Analytics, Reporting, Product And Automation
    Ttec
    Halifax Regional Municipality, Ns, Ca
    View
  • Ttec
    Vice President - Data, Analytics, Reporting, Product & Automation
    Ttec May 2024 - Present
    Halifax, Nova Scotia, Canada
    View
  • Ttec
    Executive Director - Global Workforce Management (Wfm)
    Ttec Apr 2019 - May 2024
    Halifax, Nova Scotia, Canada
    View
  • Ttec
    Director - Global Workforce Management (Wfm)
    Ttec May 2012 - Apr 2019
    Halifax, Nova Scotia, Canada
    View
  • Ttec
    Senior Manager - Global Workforce Management (Wfm)
    Ttec Oct 2007 - May 2012
    Halifax, Nova Scotia, Canada
    View
  • Ttec
    Manager - Global Workforce Management (Wfm)
    Ttec Dec 2005 - Oct 2007
    Halifax, Nova Scotia, Canada
    View
  • Ttec
    Manager - Global Workforce Management (Wfm)
    Ttec Sep 2004 - Dec 2005
    Denver, Colorado, United States
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  • Gateway
    Network Operations Manager/Sr Telecom Engineer
    Gateway 2000 - 2004
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  • Mci Worldcom
    National Forecasting & Routing Strategy Manager
    Mci Worldcom 1995 - 2000
    View

Steve Miles Skills

Workforce Management Call Centers Vendor Management Contact Centers Bpo Outsourcing Avaya Customer Experience Service Delivery Acd Ivr Iex Capacity Planning Call Routing Troubleshooting Call Center Management Forecasting Cisco Technologies Offshoring Strategy Workforce Planning Process Scheduler Sla Nearshore Management Consulting Avaya Technologies Business Process Outsourcing Service Level Agreements Cisco Icm Scheduling Problem Solving

Frequently Asked Questions about Steve Miles

What company does Steve Miles work for?

Steve Miles works for Ttec

What is Steve Miles's role at the current company?

Steve Miles's current role is Vice President - Data, Analytics, Reporting, Product and Automation.

What is Steve Miles's email address?

Steve Miles's email address is se****@****ail.com

What skills is Steve Miles known for?

Steve Miles has skills like Workforce Management, Call Centers, Vendor Management, Contact Centers, Bpo, Outsourcing, Avaya, Customer Experience, Service Delivery, Acd, Ivr, Iex.

Who are Steve Miles's colleagues?

Steve Miles's colleagues are Tricia Valencia, May Schenley Castillo, Neil Nodado, Xandra Ysabel De Chavez, Lorna Reyes, Denmark Neil Roseque, Katrin Ann Ruiz.

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